Senior Executive Assistant and Client Liaison for the CEO and President

,About CGK

The Center for Generational Kinetics is the leading research, strategy, and keynote speaking firm focused on helping leaders understand and adapt generational change. We help the world’s top brands, employers, and organizations separate myth from truth using original data and provide actionable insights leaders count on.

Our work spans global research studies, keynote presentations, executive advisory, and media interviews. Our clients include Fortune 500 companies and industry associations. Our co-founder has been featured on 60 Minutes, The Today Show, and dozens of major media outlets.

We are a small, high-performance team that values executive presence, attention to detail, efficiency, and accountability.

The Role

We are seeking an exceptional Senior Executive Assistant and Client Liaison who thrives in a fast-moving, high-accountability environment supporting two executives. This position sits at the center of our speaking, research, media, and advisory work. You will operate as a strategic partner to the executives and as a central hub for client coordination, workflow execution, and operational alignment across the organization.

You will serve as the central hub of communication, scheduling, logistics, and relationship management for our CEO and President, ensuring they can operate at peak effectiveness across research, keynote speaking, media, and executive advisory work.

This is not a passive administrative role. It is a mission-critical position that requires judgment, executive anticipation, daily coordination, and strong attention to detail as well as being AI-forward.

Your Responsibilities

Executive Operations

• Manage complex calendars across multiple time zones with daily prioritization
• Coordinate 200+ annual travel segments, including flights, hotels, ground transport, and contingencies
• Assist executives with preparation for meetings, keynotes, and media appearances
• Anticipate scheduling conflicts and resolve them before they become problems
• Handle confidential information with absolute professionalism and trust
• Coordinate resource delivery to clients
• Leverage AI tools and resources for creating ongoing efficiencies

Client and Partner Liaison

• Serve as the first point of contact for clients, media, and strategic partners
• Support high-profile speaking engagements from contract to delivery
• Support Sales and Research Division with contracts, proposals, scheduling, and timelines
• Coordinate logistics for events ranging from boardroom presentations to arenas
• Ensure every interaction reflects our premium brand, attention to detail, and reliability
• Support relationships with repeat clients, key vendors, and strategic partners

Communication and Workflow Management

• Manage inbound email, calls, and requests with judgment and speed
• Learn AI tools and resources to continuously improve workflows, output, and efficiencies
• Track project deliverables and deadlines across multiple projects
• Collaborate with sales, research, and operations teams
• Maintain organized systems across Google Workspace, Dropbox, and CRM tools
• Edit various materials for outstanding communication
• Support special projects that require attention to detail and self-directed responsibilities
• Prepare internal reporting on sales, project status, and operational metrics

What Success Looks Like

• Executives can count on you completely
• Our team can trust you to operate with clarity, preparation, and focus
• Clients feel cared for, informed, and confident in every interaction
• Logistics run smoothly even under pressure and unexpected changes
• Deadlines are met
• Regularly looking for new AI tools, techniques, or solutions to drive gains
• Problems are identified and solved before they escalate
• Sharing suggestions and ideas for new processes and solutions
• Bringing a positive, can-do perspective to our high-performing culture

Who Thrives Here

This role is ideal for someone who:

• Loves working directly with high-performing leaders
• Takes pride in precision and follow-through
• Continuously learns, including new technology tools
• Stays calm under pressure and moving targets
• Anticipates needs without being asked
• Communicates with warmth and influence
• Enjoys building relationships with interesting people
• Finds satisfaction in making complex things look effortless
• Likes delivering excellence while continuously learning
• AI-forward with comfort for knowing or quickly learning new AI tools and solutions

Qualifications

• Bachelor’s degree required (business or related field preferred)
• 3+ years supporting senior executives or C-suite leaders
• Experience managing complex calendars and travel logistics
• Exceptional written and verbal communication skills
• Experience drafting proposals, SOW’s, and contracts
• Strong judgment, discretion, and professionalism
• High proficiency with Google Workspace and modern collaboration tools
• Basic experience with web-based platforms, such as WordPress and social media
• Ability to prioritize competing demands with confidence
• Comfort working in a small, accountable, high-trust team

What Makes This Role Unique

• Working with fascinating executives and thought leaders
• Seeing new trends and discoveries before they are announced
• Being able to help influence major organizations and industries
• A culture built on trust, personal responsibility, and growth
• Meaningful impact through research and insights that change how people lead
• A team that values excellence without ego
• This is a hybrid role where a self-directed professional will excel

If this job sounds like a perfect fit for you, please send your cover letter and resume.

Job Type: Full-time

Pay: $75,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Austin, TX 78757