Senior Human Resources Officer

ROLE PURPOSE:

The Senior HR Officer will play a key role in supporting all HR operations in the Kingdom of Saudi Arabia. This role is responsible for ensuring compliance with Saudi labour laws, managing employee lifecycle processes, and supporting local and regional HR initiatives. The ideal candidate will have strong HR generalist experience within the financial services or insurance/reinsurance sector and be familiar with working in a fast-paced, client-focused environment.

Key responsibilities :

HR Operations & Employee Lifecycle

• Manage end-to-end employee lifecycle including onboarding, probation, confirmation, transfers, promotions, and resignations.
• Prepare employment contracts, offer letters, and internal HR documentation in line with KSA labour laws.
• Coordinate visa processing, Iqama issuance/renewal, medical insurance, and other statutory requirements.
• Maintain accurate and up-to-date employee records in HR systems and ensure full compliance with audit requirements.

Employee Relations

• Serve as the first point of contact for employees regarding HR queries, policy clarifications, and general HR support.
• Support managers in handling performance issues, grievances, disciplinary processes, and conflict resolution in a fair and compliant manner.
• Foster a positive and inclusive culture aligned with Group values.

Payroll & Compensation

• Work closely with Finance to support monthly payroll inputs including allowances, overtime, leave balances, deductions, and variable pay.
• Ensure all employee benefits are administered accurately (medical insurance, GOSI, etc.).
• Support annual compensation review cycles, bonus processes, and salary benchmarking exercises.

Talent Acquisition & Onboarding

• Manage recruitment activities including sourcing, screening, scheduling interviews, and coordinating with hiring managers.
• Ensure a smooth onboarding experience and conduct HR induction for new joiners.

Performance Management & Development

• Coordinate performance review cycles and ensure timely completion by managers and employees.
• Support training and development initiatives, compliance training, and professional qualifications relevant to reinsurance broking.

Compliance & HR Policies

• Ensure compliance with Saudi Labour Law, regulatory requirements (SAMA, GOSI), and internal HR policies.
• Support audits and regulatory inspections where required.
• Maintain and update HR policies in line with local regulations and Group standards.

Reporting & Analytics

• Prepare HR reports including headcount, turnover, Saudisation status, leave reports, and other KPIs.
• Provide insights and recommendations to support workforce planning and HR decision-making.

Experience:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Professional HR certification (CIPD, SHRM, or equivalent) preferred.
• 4–6+ years of HR generalist experience, ideally within insurance, reinsurance, financial services, or professional services.
• Strong knowledge of Saudi Labour Law, GOSI, Mudad, Qiwa, and visa processes.
• Experience working in a multi-national or matrix environment is an advantage.

Key competencies:

• Strong interpersonal and communication skills.
• High level of confidentiality, professionalism, and cultural awareness.
• Excellent organisational and time-management skills.
• Proficiency in HRIS systems and MS Office suite.
• Ability to work independently and support regional HR projects.