Senior Human Resources Specialist

Job Title

Senior HR Operations Specialist

Company: El Seif Operation and Maintenance (ESOM)

Location: Riyadh, Saudi Arabia

About ESOM

El Seif for Operation and Maintenance Co. (ESOM) is a leading integrated facility management services provider in Saudi Arabia, delivering services across more than 30 cities nationwide.

With over 8,000 employees , ESOM delivers comprehensive facility management solutions across a wide range of projects, from small-scale operations to large and complex facilities.

ESOM is part of El Seif Group , one of Saudi Arabia’s leading private conglomerates with diversified operations in construction, engineering, logistics, healthcare infrastructure, and facility management.

Job Purpose

The Senior HR Operations Specialist is responsible for overseeing and managing HR operational processes across the full employee lifecycle to ensure efficient, compliant, and high-quality HR service delivery.

The role supports the organization by managing personnel administration, employee records, benefits administration, compliance with Saudi labor law, and coordination with payroll and government relations functions .

The position also plays a key role in improving HR processes, ensuring accurate HR documentation, and supporting HR leadership in maintaining operational excellence.

Key Responsibilities

Employee Lifecycle Management

• Manage and oversee all employee lifecycle processes including onboarding, contract administration, promotions, transfers, leaves, and offboarding

• Ensure accurate updates of employee records, salary adjustments, and personnel changes

HR Operations & Personnel Administration

• Maintain accurate and confidential employee records, HR documentation, and personnel files

• Ensure proper documentation of employment contracts, HR letters, and employee records

Benefits Administration

• Manage and administer employee benefits programs including insurance, allowances, and benefits changes

• Ensure proper processing and maintenance of employee benefits records

Compliance & Labor Law

• Ensure compliance with Saudi labor law, company policies, and government regulations

• Support internal HR audits and maintain proper documentation for regulatory compliance

Employee Relations

• Support employees with HR-related inquiries and provide guidance on company policies

• Address employee concerns and escalate complex cases when required

Cross-Functional Coordination

• Coordinate with Finance, Payroll, and Government Relations teams to ensure smooth HR operations

• Ensure timely and accurate HR data required for payroll processing

HR Reporting & Data Management

• Prepare HR operational reports such as headcount reports, employee data analysis, and HR metrics

• Maintain HR data accuracy across HRIS systems

Process Improvement

• Identify opportunities to improve HR operational processes and workflows

• Support the implementation of HR systems or process improvements when required

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field

• Minimum 5-8 years of experience in HR operations or personnel administration

• Strong knowledge of Saudi labor law and HR operational procedures

• Experience managing employee lifecycle processes

• Experience coordinating HR documentation, payroll data, and employee records

Skills & Competencies

• Strong organizational and time management skills

• Ability to manage multiple HR processes simultaneously

• Strong interpersonal and communication skills

• High attention to detail and accuracy

• Ability to handle confidential information with professionalism

• Proficiency in HRIS systems and Microsoft Office

Preferred Experience

• Experience in large organizations or multi-site environments

• Experience in facility management, construction, or service-based industries

• Knowledge of Saudization (Nitaqat) requirements

Experience Required

Minimum 5–8 years of HR operations experience