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Senior Impact Analyst

ORGANIZATION OVERVIEW

Founded in 1980, Urban Resource Institute (URI) is the nation’s largest provider of domestic violence shelter and support services and a leading provider of housing and services for families experiencing homelessness. Across 24 shelters in New York City, URI provides safe housing for nearly 4,000 individuals and their pets every night and serves more than 40,000 people annually.

URI’s work is grounded in survivor-centered, trauma-informed, and culturally responsive care. In addition to emergency and transitional housing, URI delivers a robust continuum of Justice Initiatives—including economic empowerment, legal education and advocacy, prevention and youth programming, and abusive partner intervention—designed to break cycles of violence, instability, and poverty. URI also develops permanent affordable and supportive housing, advancing long-term pathways to safety, healing, and stability for families and communities.

Salary: $90,000 - $95,000

MAJOR DUTIES AND RESPONSIBILITIES

Apply qualitative and quantitative analytical methods to clean, analyze, and interpret program data, including advanced analyses such as descriptive statistics, longitudinal analysis, and predictive modeling using tools such as R, SPSS, or Stata.
Translate complex data and evaluation findings into clear, actionable insights and recommendations to support program improvement and strategic decision-making.
Support the planning, design, and implementation of program evaluation initiatives to assess effectiveness and inform continuous improvement.
Design and deliver effective data visualizations, reports, and presentations that communicate findings to diverse internal and external audiences.
Facilitate constructive, data-informed discussions with program teams, including navigating sensitive or challenging findings to promote a culture of learning and accountability.
Monitor and ensure data quality by partnering with program staff to strengthen data collection procedures and documentation and collaborating with the Learning Team to develop capacity-building and training/technical assistance materials.
Support development, administration, and refinement of data collection tools, including surveys, tracking forms, and qualitative methods such as interviews and focus groups.
Support evaluation-related project management activities, including defining scope and timelines, tracking deliverables, and coordinating workgroups, while contributing to evidence-based narratives for grant reporting, proposals, and external communications to support fundraising and advocacy efforts.
Provide technical training for staff on data collection protocols and the Apricot case management system, ensuring alignment with best practices and data integrity standards while tracking support requests and ESI’s response.

SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES

Master’s degree in social sciences, public health, statistics, or a related discipline.

REQUIRED SKILLS AND EXPERIENCE

At least 3 years of experience in research, evaluation, or program analytics, ideally within a non-profit or social services context.
Proven ability to translate complex quantitative and qualitative data into actionable insights to inform program strategy and organizational decision-making.
Advanced proficiency in statistical software (e.g., R, SPSS, Stata) and data visualization tools (e.g., Tableau, Power BI).
Experience with qualitative analysis tools (e.g., NVivo, Dedoose) and survey platforms (e.g., Qualtrics, SurveyMonkey).
Strong communication and collaboration skills, with the ability to lead data-informed discussions and guide program teams toward evidence-based solutions.
Strong commitment to URI’s mission, vision, and core values, with a passion for driving meaningful social impact.
Exceptional attention to detail and high standards for accuracy and data integrity.
Advanced organizational and project management skills, with the ability to prioritize and oversee multiple initiatives simultaneously.
Strong analytical and critical thinking skills, with the ability to interpret complex quantitative and qualitative data and translate it into actionable insights.
Excellent written and verbal communication skills, including the ability to present findings clearly and persuasively to diverse audiences.
Proven track record of collaborating across teams and fostering partnerships to achieve successful programmatic and evaluation outcomes.
Deep commitment to ethical, trauma-informed, and confidential handling of data, particularly when working with sensitive information from vulnerable populations.

SPECIFICATIONS FOR PHYSICAL REQUIREMENTS

Will be required to read printed and handwritten materials.
Will be required to manipulate the computer mouse and keyboard.
Will be required to read information on computer screen.
Must be able to sit for long periods of time.
Must be able to enter information in digital forms and spreadsheets.

At URI we are committed to cultivating an inclusive work environment. We actively seek a diverse candidate pool and encourage candidates of all backgrounds and abilities to apply. At URI we offer equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category under federal, state and local law.

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