Senior Information Technology Specialist

Core Requirements:

• Bachelor’s degree in information technology, Computer Science, or a related field.
• Minimum 2–4 years of hands-on experience in IT infrastructure, systems administration, and technical support, preferably within FMCG, manufacturing, or industrial environments.
• Strong experience managing Windows Server environments, Active Directory, Group Policy, DNS, DHCP, and Microsoft 365 services.
• Hands-on experience with endpoint management and deployment solutions such as SCCM, Intune, and CrowdStrike.
• Advanced knowledge of network infrastructure including LAN/WAN, VPN, VLANs, switching, routing, and firewall administration.
• Experience with virtualization technologies (VMware and/or Hyper-V) and enterprise backup and disaster recovery solutions.
• Strong understanding of cybersecurity principles, endpoint protection, vulnerability management, and IT compliance requirements.
• Proven experience troubleshooting and supporting enterprise applications, servers, workstations, and network infrastructure.

Soft Skills & Other Requirements

• 
  Excellent communication skills in English, both spoken and written
• .Strong analytical thinking and problem-solving capabilities
• .Customer-focused mindset with the ability to manage and prioritize multiple requests effectively
• .Ability to work independently while collaborating effectively with local and regional IT teams

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Responsibiliti

• esProvide first and second line technical support for factory systems (hardware, software, and networks
• ).Administer and maintain Active Directory, Microsoft 365, servers, network services, user accounts, access controls, and shared resource
• s.Deploy, monitor, and update endpoints; ensure IT security and compliance standards are me
• t.Monitor, maintain, and optimize IT infrastructure performance, availability, and securit
• y.Experience supporting factory automation systems, OT/IT environments, or industrial technologie
• s.Lead and support infrastructure projects, system upgrades, migrations, and technology rollout
• s.Ensure backup, disaster recovery, and cybersecurity standards are implemented and maintaine
• d.Develop and maintain technical documentation, support procedures, and knowledge-sharing material

s.