Senior Information Technology System Administrator

About the Role:

We are seeking a highly experienced and proactive Senior System Administrator to join our IT team. The ideal candidate will possess deep, hands-on expertise in managing and maintaining a complex enterprise IT infrastructure, with a strong focus on Microsoft Exchange Server, data center operations, and virtualization technologies. You will play a key role in ensuring the stability, security, and performance of our critical systems.

Key Responsibilities:

• Microsoft Exchange Server Management:
• Administer, maintain, and troubleshoot on-premises Microsoft Exchange environments.
• Perform health checks, monitor performance, and manage resources (CPU, Memory, Disk) to ensure optimal operation.
• Handle mailbox migrations, public folders, and transport rules.
• Plan and execute Exchange Server updates and patches, ensuring minimal business impact.
• Virtualization and Data Center:
• Manage and maintain virtualization platforms, with a strong preference for VMware vSphere / ESXi and/or Hyper-V .
• Participate in and lead data center migration projects , including planning, execution, and troubleshooting.
• Monitor virtualized resource utilization and performance.
• Core Infrastructure:
• Administer Active Directory, Domain Controllers, and Group Policy (GPOs) for user and computer management, security, and configuration control.
• Manage file and print services, DNS, DHCP, and other core network services.
• Implement and manage system monitoring and alerting solutions.
• Project Management & Collaboration:
• Lead or contribute to IT implementation and operational projects (e.g., new system deployments, office setups, technology migrations).
• Collaborate with cross-functional teams and provide escalated technical support.
• Document systems, procedures, and project plans.

Required Qualifications & Experience:

• Minimum of 5+ years of professional experience in a System Administration role.
• Proven, hands-on experience with on-premises Microsoft Exchange Server administration (management, migration, troubleshooting).
• Solid experience with virtualization technologies (VMware vSphere/ESXi is highly desired; Hyper-V is also relevant).
• Strong knowledge of Windows Server, Active Directory, and Group Policy .
• Direct involvement in data center migration projects .
• Experience with patch management and ensuring update compliance without system disruption.
• Experience in monitoring system performance and resources.
• Ability to handle high-pressure situations and resolve complex technical problems.
• Excellent communication and teamwork skills.
• Fluent in Arabic .

Preferred Qualifications:

• Experience with cloud solutions (e.g., Azure, AWS) is a plus.
• Relevant certifications such as MCSE, VMware VCP, or CCNA are advantageous.
• Experience with IT service management platforms (e.g., ServiceNow).