Qureos

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Senior Insurance Coordinator – Medical Endorsements

Dubai, United Arab Emirates

About the Role:

We are looking for a Senior Account Executive (Endorsements) to join our Medical Insurance Department. The role involves managing policy endorsements, placements, and client coordination while ensuring compliance and accuracy in all documentation and processes. The ideal candidate will have prior experience handling medical insurance endorsements and placement activities within the UAE insurance industry.


Key Responsibilities

  • Process endorsement requests (additions, deletions, corrections, and changes in coverage).
  • Coordinate with clients and internal teams to ensure all documentation is complete and accurate.
  • Liaise with insurers for endorsement issuance, policy documents, and premium adjustments.
  • Maintain trackers, reports, and records of endorsements and placements.
  • Review and verify policy documents, invoices, and certificates before client delivery.
  • Ensure compliance with DHA, DOH, and other UAE insurance regulations.
  • Work closely with accounts for reconciliations and billing adjustments.
  • Support process improvement initiatives and mentor junior team members.


Requirements

Education: Graduate (Bachelor’s Degree minimum)
Experience: Minimum 5 years in insurance brokerage or insurer operations (Medical line of business).
Technical Knowledge:
Proficient in medical placement & operations.
Hands-on experience with insurer portals for endorsements.
Strong command of Excel, Word, and CRM tools.
Soft Skills:
Excellent written and verbal communication.

We’re seeking a candidate who can handle multiple endorsement requests efficiently, maintain compliance, and deliver high-quality service while collaborating effectively with internal and external stakeholders.

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