Senior IT Infrastructure Engineer - EUC & Endpoint Management

At Polsinelli, What a Law firm Should Be, is not just our tagline, it is what we live every day. We strive to create an environment where our team members are encouraged to bring their creativity and professional passions into the workplace so they can thrive. Are you a people person who has a keen eye for detail, thrives in a professional environment and wants to be part of a dynamic team? We have the perfect role for an engaging professional like you! Polsinelli is seeking a Senior IT Infrastructure Engineer. Reporting to the IT Infrastructure Experience Manager, this role can be hired as remote or hybrid, provided the candidate is in a state/jurisdiction wherein we practice.

POSITION SUMMARY

This role is positioned to help enhance the user experience of IT services by providing an understanding of user requirements and the technologies and processes employed to meet them within the endpoint management space; Focused in the areas of Endpoint/Device Management and Virtual Desktop Infrastructure, along with how these integrate with other IT services within the enterprise

CORE RESPONSIBILITIES

• Subject matter expertise in MDM, MEM, and VDI systems.
• Subject matter expertise in SCCM/MECM (Task Sequence Creation, Application and Package Creation, Baseline Configuration, Custom Reporting, OSD, Patching).
• Subject matter expertise in InTune (Patching, Configuration Policies, Conditional Access).
• Subject matter expertise in a Co-Managed environment with a Cloud Mgmt Gateway and Autopilot configuration.
• Subject matter expertise GPO/GPP, Windows 10/11, iOS/Android, FSLogix, Entra, AVD, and WSUS.
• Focus on the big picture and be able to dive into the details.
• Create solutions to business challenges.
• Drive from the conceptual to the operational and work with Engineers to implement.
• Evaluate risk and technical debt, offering options and solutions to continually improve.
• Create and maintain technical and process documentation.
• Continually research new technologies and collaborate with Engineers and Leadership in strategic planning efforts.
• Strive to define, evaluate, and facilitate the adoption of emergent technologies and process improvement initiatives.
• Manage ticketing escalations and associated SLAs.
• Prioritizes good stewardship of company resources via thorough analysis and optimization efforts.
• Employees approved for flexible work arrangements are expected to be available and maintain a practice of reliable, consistent attendance at all times during the employees scheduled work shift including, but not limited to, Teams/instant message, Zoom, email and voicemail, and by phone.
• Other duties as assigned.

POSITION REQUIREMENTS

• 7+ Years supporting SCCM or other Device Management Platforms.
• 3+ Years InTune or other MDM Platforms.
• 3+ Years supporting VDI (AVD, Citrix)
• 10+ Years supporting Microsoft Desktop Operating Systems Administration (Windows 7/10/11) with migration experience from one version to another.
• Exceptional skillset in automation using PowerShell and MS Graph.
• Proficiency in Active Directory/OU/GPO/GPP Management.

The budgeted salary range for this position is $140,000 - $160,000.

As part of full-time employment associated with this position, Polsinelli PC offers the following benefits: Paid time off, sick time off, a referral program, medical insurance and benefits, dental insurance, vision insurance, life insurance, AD&D insurance, ID Theft insurance, long-term disability benefits, short-term disability benefits, Parking/Transit reimbursement (varies depending on location), 401(k) benefits, and employee assistance benefits.

Polsinelli PC is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Experience

Required

• 3 year(s): Supporting InTune or other MDM Platforms.
• 10 year(s): Supporting Microsoft Desktop Operating Systems Administration (Windows 10/11).
• 3 year(s): Supporting VDI (AVD, Citrix).
• 7 year(s): Supporting SCCM or other Device Management Platforms.

Education

Preferred

• Bachelor's or better

Behaviors

Preferred

• Team Player: Works well as a member of a group
• Loyal: Shows firm and constant support to a cause
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

• Self-Starter: Inspired to perform without outside help
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.