Senior Key Account Manager (Operator) - Mobile Industry

Cairo, Egypt

Job Responsibility

Sales Strategy & Planning:

Collaborate with sales leadership to develop and execute sales strategies, including territory planning, sales quotas, and compensation models
Lead the sales forecasting process, providing accurate and timely reports to senior management
Analyze market trends, competitor activity, and sales performance data to identify growth opportunities and strategic challenges

Process Optimization & Efficiency:

Design, implement, and refine sales processes to increase efficiency, reduce sales cycles, and improve conversion rates
Manage and optimize the sales technology stack, including Customer Relationship Management (CRM) systems (e.g., Salesforce), sales automation tools, and business intelligence platforms
Develop and maintain sales policies and procedures, ensuring consistency and compliance across all sales channels

Data Analysis & Reporting:

Develop and maintain key performance indicators (KPIs) and dashboards to track sales performance at individual, team, and regional levels
Conduct in-depth analysis of sales data to provide actionable insights on performance, pipeline health, and customer behavior
Prepare and present regular reports to sales leadership and executives on sales performance, market trends, and strategic initiatives

Sales Enablement & Support:

Own the onboarding and training process for new sales representatives on our sales tools, processes, and methodologies
Provide ongoing support to the sales team, resolving operational issues and helping them work more efficiently
Act as a liaison between the sales team and other departments, such as marketing, product development, and finance, to ensure alignment and effective collaboration

Channel Management & Logistics:

Work closely with the operations and supply chain teams to ensure product availability and manage the sales order process from order to delivery
Support sales channels, including retail partners, e-commerce, and wholesale, with operational needs, promotions, and data reporting

Requirements

Key Account Manager (Operator) - Mobile Industry
Experience Requirement:
o Minimum 3-5 years of experience in the same title (Key Account Manager).
o Experience must be directly relevant to mobile operator accounts.
Role Overview:
o Will be responsible for managing and growing key operator accounts within the mobile industry.
o Directly dealing with the sales team to drive revenue and achieve business targets.
o Candidates may also currently hold related titles such as Category Manager or Buyer (with operator experience).
Required Expertise:
o Experience in working with mobile applications, operator accounts, and mobiles.

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