Senior Logistics Operations Specialist

The Opportunity

At ESW, we partner with the world’s most loved retailers and brands to make global shopping better, safer, and more seamless. Our end ‑ to ‑ end cross ‑ border solution, spanning compliance, data security, fraud protection, taxes, tariffs, checkout, delivery, returns, customer service, and demand generation - enables brands to build direct, localised consumer relationships across more than 200 markets.

We are now seeking an experienced, commercially minded Senior Logistics Specialist to oversee all in ‑ country operational, regulatory, and compliance activities. This role represents ESW locally, ensuring the smooth movement of B2B and B2C shipments, maintaining strong relationships with customs authorities and partners, and driving continuous performance improvements across our supply chain.

This is a hybrid role and there will be regular travel involved. 

Responsibilities

• Oversee the  end-to-end  execution and reporting of all B2B and B2C shipments from ESW’s global hubs to customers in  Turkey .

• Lead all communication with Turkish customs, including TAREKS checks, customs clearance processes, and bulk shipment movements. 

• Monitor regulatory and compliance changes in  Turkey , advising on business impact and making informed decisions to guide ESW’s approach. 

• Act as the  in country  expert on the TAREKS system,  maintaining  strong relationships with customs authorities. 

• Apply deep trade compliance knowledge, including  expertise  in customs taxes and regulatory requirements. 

• Serve as ESW’s local representative in all communications with 3PL carriers and customs partners. 

• T rack and analyse internal and external KPIs, creating action plans and driving continuous performance improvement with carriers. 

• Manage suppliers daily, fostering strong working relationships while  representing  ESW and our clients’ interests. 

• Build strong client relationships and represent ESW with professionalism in every interaction. 

• Work autonomously in  Turkey , owning decisions and execution around operational challenges and regulatory shifts.

Requirements

• 8 + years’ experience in customs, trade compliance,  logistics , or supply chain operations, ideally within a multinational or  high volume  environment. 

• Proven ability to liaise effectively with Turkish customs, particularly on TAREKS processes and compliance matters. 

• Strong supplier management and coordination skills, with the ability to drive performance across multiple partners. 

• S olid background in Trade Compliance and customs regulations. 

• Fulfillment or warehouse operations experience is an advantage.

• Excellent communication skills, with the ability to provide clear,  timely  updates to the  Dublin based  team. 

• F lexibility to adjust working hours in line with business needs and changing operational demands. 

• Confident in  client facing  communication, with strong PowerPoint presentation skills. 

• Skilled in managing suppliers while  maintaining  professional, productive working relationships. 

• Willingness to travel to suppliers and hubs to conduct audits, review performance, and support project work.

About ESW

Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfillment, delivery management, and global returns and payment processing capabilities.

Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit - we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results.

Why join us?

• Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment.
• Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW.
• Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work.
• Diversity, Belonging & Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.

ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.

If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates.