Senior Manager, Account Management

JOB SUMMARY

As a Sr. Manager, Account management, you will serve as a primary client-facing leader for Marriott’s Account management program. Reporting to the MVP of Sales, and leading a team of managers, this role is focused on partner engagement, insights delivery, and executive-level storytelling for Marriott Media advertisers.

You will translate campaign performance and measurement outputs into compelling narratives, insights, and recommendations for advertising partners. Acting as a trusted advisor, you will work closely with Sales & Partnerships to support client relationships, present interim and full campaign level results, and answer complex measurement questions. This role is ideal for a strong communicator who blends analytical depth with polished client presence. You are naturally curious and stay current on the MarTech/AdTech ecosystem, digital marketing landscape, and emerging measurement methodologies. You are a strategic thinker who consistently elevates your work.

CANDIDATE PROFILE

Education and Experience Required

• Bachelor's degree in Business, Economics, Marketing, Data Science, or related field.

• 5+ years of experience in digital media or other digital business with a strong analytical background and experience.

• Strong technical and analytical foundation, with experience in data-driven decision-making and marketing analytics.

• Knowledge of measurement and analytics across digital marketing and media channels, including reporting frameworks and analytical models.

• Familiarity with core measurement science concepts, including experimentation and measurement frameworks (A/B testing, matched market, MMM, etc.), statistical sampling techniques and hypothesis testing, power analysis, and synthetic control.

• Familiarity with media channels, marketing technology, marketing operations, audience segmentation, and customer data strategies.

• Proven experience presenting analytical insights and answering all technical/data questions for both technical and non-technical stakeholders.

• Success in running sophisticated business processes across multiple internal teams in a fast-paced environment.

• Strong strategic and critical thinking skills; bias towards data-based decision making with the ability to break down complex problems and formulate plans.

• Excellent decision-making, project management, and communication skills.

• Strong conceptual skills and ability to translate theoretical concepts into analytical or research methodologies and tools.

• Understanding and adherence to the principles of data quality management, Agile, data privacy and modern marketing best practices.

Education and Experience Preferred

• Master’s degree in Business, Economics, Marketing, Data Science, or related field.

• SQL and PySpark experience.

• Familiarity with developing and presenting media advertising reporting.

CORE WORK ACTIVITIES

Primary Activities

• Serve as a lead reporting and insights partner for Marriott Media advertisers.

• Own the delivery and presentation of interim and full campaign performance results, insights, and recommendations to clients.

• Lead and develop Partner Campaign Reporting Managers, ensuring operational excellence and clear execution standards.

• Translate complex measurement methodologies and performance data into clear, client-ready narratives.

• Partner closely with Sales & Partnerships to support pitches, renewals, upsells, and ongoing advertiser success.

• Customize reporting outputs and insights to align with advertiser goals, KPIs, and business questions.

• Answer advertiser questions related to measurement frameworks, performance drivers, and optimization opportunities.

• Collaborate with internal reporting, measurement, and analytics teams to ensure client needs are accurately reflected in reporting deliverables.

• Provide feedback from clients to inform future reporting enhancements and measurement roadmap priorities.

• Develop best practices for client presentations, insights storytelling, and executive-level reporting.