Senior Manager BMB Consumer Sales

Role Purpose

To manage and operate Omantel retail outlets within the BMB region, overseeing day-to-day operations of the outlets, ensuring efficient and effective operations in line with Omantel commercial strategy

Position Information

• Unit: Commercial
• Division: Consumer
• Location: Al Batinah
• Minimum role requirements:
• Bachelor in relevant discipline
• 8 years of relevant experience with at least 3 years in a management position
  
  

Key Accountabilities

• Implement regional operational strategies aligned with Omantel’s retail goals
• Oversee daily operations across stores, ensuring efficiency and effectiveness
• Collaborate with store managers to achieve sales targets and key performance indicators
• Manage store openings and closing, equipping store managers with necessary tools and resources
• Ensure optimal inventory levels and collaborate with merchandising to meet customer needs
• Develop training programs for staff, conduct store audits, and ensure adherence to company policies
• Analyze sales data, monitor marketing programs, and leverage insights
• Maintain relationships with stakeholders and keep abreast of retail industry trends
• Lead recruitment, training, and coaching of retail staff
• Prepare period performance reports for senior management / board members and develop SLAs
• Develop and enforce security and safety protocols at retail stores
• Manage store budgets and expenses, ensuring expenditures are in line with budget
• Collaborate with real estate department to identify new retail locations and negotiate site leases
• Facilitate communications and collaboration between store managers and other departments
• Ensure compliance with legal and regulatory requirements
  
  

Key Competencies

Leadership

• Assertiveness and Conflict Resolution
• Fostering Learning and Development
• Inspiring and Leading Others
• Leading Change and Cultivates Innovation
• Visioning and Alignment
  
  

Behavioural

• Drives Achievements
• Ethics & Compliance
• Timely Decision - Making
  
  

Technical

• Sales Performance Management
• Sales Target Achievement