Senior Manager Core Banking & Treasury (Mashreq Digital Bank Pakistan)

Job Purpose:

The role delivers information technology solutions to fulfil business and functional requirements. Responsible for managing the SDLC of Change management in Core and Treasury banking from business requirements to technical specifications, delivery, and post implementation maintenance activities. Responsible for managing the production support & Delivery for the most critical application of the bank. – Core banking and Treasury Systems Developing and executing the build / support strategy of technology by achieving objectives and goals. Responsibilities include, guiding and mentoring the team and delivering unique service by providing high quality of support. Accountable for delivery / support and manage Core Banking system and Treasury Systems that can impact the bank with huge financial losses, reputational issues, regulator warnings/penalties and also can incur huge operational losses. Responsible to lead the Core and Treasury Production Support and Change function at Technology Pakistan within the SLA, schedule, budget and scope parameters, including testing & overseeing the quality and compliance controls throughout the project life cycle.

Key Result Areas:

• Manage a diversified team of professionals both offshore and outsourced who are responsible for application support pan bank.
• Responsible for achieving agreed SLAs Conduct system analysis and provide support in response to user issues.
• Provide technical expertise and recommendations in the assessment of issues and initiatives to support and enhance systems.
• Review and evaluate business requirements against existing and proposed systems, providing a recommended approach to providing a solution.
• Analysis of functional requirement change impact to existing systems. Prepare solution documentation (System Requirement Specifications - SRS) describing deliverables to meet requirements.
• Ability to prepare & execute Technical Design Specifications & Program Helping the development team in explaining the Banking concept and to verify for the correct issues resolution/functionality developed by the team.
• Ability to prepare Test Cases and its test data for executing test cases. Actively participate in issue resolution activities by guiding & assisting development team and building a good functional repo with development teams.
• Understand the Business requirements from the Bank and effectively convert & prepare the Requirement Specifications & Functional specifications.
• Implement customized FLEXCUBE solutions at Bank sites, conduct integration testing.
• Ability to support treasury Systems and related Interfaces. Specifications for enhancements, change request.
• Prepare/verify production transfer documentation. Perform root cause analysis (RCA) arising from production system disruption.
• Prepare and maintain documentation describing custom configuration and parameterization of 3rd party provided solutions.
• Monitor applications to ensure adequate system resources to process at production standards.
• Provides technical guidance, information and instruction to other IT staff requiring broader subject knowledge

Operating Environment, Framework and Boundaries, Working Relationships

• Helping the development team in explaining the Banking concept and to verify for the correct issues resolution/functionality developed by the team.
• Ability to prepare Test Cases and its test data for executing test cases.
• Actively participate in issue resolution activities by guiding & assisting development team and building a good functional repo with development teams.
• Understand the Business requirements from the Bank and effectively convert & prepare the Requirement Specifications & Functional specifications.
• Implement customized FLEXCUBE solutions at Bank sites, conduct integration testing.
• Specifications for enhancements, change request.
• Prepare/verify production transfer documentation.
• Perform root cause analysis (RCA) arising from production system disruption.
• Prepare and maintain documentation describing custom configuration and parameterization of 3rd party provided solutions.
• Monitor applications to ensure adequate system resources to process at production standards.
• Provides technical guidance, information and instruction to other IT staff requiring broader subject knowledge.
• Problem Solving Ability to break down complex issues and identify most important and relevant information and options.
• Ability to present and discuss problems with others toward permanent solution.
• Investigate and understand the cause of defects raised.
• Interpret, understand and resolve user support issues.
• Ability to perform root cause analysis.
• Recommend solutions to system or process obstacles

Decision Making Authority & Responsibility:

• Responsible to design functional solutions to business requirements.
• Prepare and maintain documentation.
• Use effective judgement to weigh different options for achieving better results within appropriate timeframes.
• Highlight any concerns affecting workplace deliverables.

Knowledge, Skills and Experience:

• Cross border team management experience.
• Strong business orientation, domain knowledge to comprehend user requirements.
• Strong organizational, team building and leadership qualities.
• Engineer / Post Graduate with 15+ years of experience in FLEXCUBE hands on experience with product designing and implementation.
• Minimum 8 years in team management, project management , managing core implementation and any Treasury Systems.
• Knowledge of Banking domain is a must.
• Having Extensive hands on experience in FCUBS V11.x & FLEXCUBE 14.x version delivery, development and support.
• Experience in any banking production support (L1/L2 Support) environment is an advantage.
• Knowledge of Oracle PL / SQL programming is must.
• Should have worked on the Product Designing and implementation with respect to Business requirements.
• Strong understanding of SDLC process – architecture, design, development and supportStrong inter personal communication skills.
• Experience of Banking Operations in particular Core Banking, General Ledger, Loans, Treasury Products.
• Payments, Trade Finance and other related Banking channels.
• Exposure of manual testing of Banking software applications is a plus.
• Experience in Banking Production Support is an advantage.
• Excellent Project Management Experience