Senior Manager - Learning & Development PMO

Function Summary

The Learning & Organization Development function is responsible for fostering a culture of continuous growth and capability building and inclusivity across the organization. The function ensures that employees have the right skills, knowledge, and mindsets to succeed in their roles.

Job Summary

We are looking for a driven individual who will be responsible for overseeing the planning, implementation, and management of learning and development initiatives across the organization. This role involves collaborating with various departments to align learning solutions with business goals and ensure the effective delivery of training programs.

Key Responsibilities

• Develop and implement a strategic learning and development framework that supports organizational objectives.

• Develop, maintain, and deliver regular L&OD reports and dashboards (on, participation, completion, utilization, costs, effectiveness).

• Monitor and evaluate the effectiveness of training initiatives through feedback, analytics, and performance metrics.

• Track KPIs and metrics aligned to L&OD strategy and business outcomes.

• Support data collection and analysis from HR systems, and other learning platforms.

• Identify opportunities to streamline L&D processes through technology and automation.

• Oversee the learning management system (LMS), ensuring it meets user requirements and delivers a positive learning experience.

• Maintain process documentation, SOPs, and governance standards.

• Own and manage the centralized L&D calendar across all learning offerings.

• Coordinate with L&D partners and business stakeholders to plan, schedule, and prioritize learning initiatives.

• Ensure visibility and alignment of L&OD activities across the organization.

• Monitor delivery timelines, dependencies, and risks, escalating issues as needed.

• Provide PMO support for Learning and Talent projects and initiatives, including planning, tracking, and status reporting.

• Maintain project plans, RAID logs, and documentation for key L&D programs.

• Support budget tracking, vendor coordination, and contract milestones where applicable.

• Stay updated with industry trends and best practices in L&OD to drive innovation within the organization.

Key skills required

• Strong analytical and reporting skills; experience with LMS and reporting tools

• Analytical ability to analyse data and draw meaningful insights that add value

• Excellent project management capabilities, with a proven track record of delivering training initiatives on time and within budget

• Stakeholder and vendor management capability

• Communication & presentation skills

• Inclusive and collaborative

• High on accountability

• Managing multiple stakeholders

• Result orientation

• Drive and passion

• Ability operate in a challenging, changing environment