Senior Manager-Portfolio Management

American Express entered the travel agency business in 1915 and today is one of the world’s largest luxury travel and lifestyle service networks. Travel & Lifestyle Services (TLS) is a critical component of the value proposition of the American Express premium card products, focused on delivering Travel and Lifestyle benefits which allow American Express to create differentiation and loyalty with premium CMs.

This role sits within the TLS Global Customer Experience (GCX) organization on the Strategic Initiatives team. This Senior Manager will be a critical leader and partner responsible for GCX OpEx Planning & Reporting, Vendor Management and Travel Accreditation functions.

• Strong financial acumen with 5+ years of experience in a finance-related role
• Demonstrated ability to collaborate cross-functionally and navigate multiple disciplines
• Results-oriented problem solver with a focus on driving business outcomes
• Proven ability to navigate challenges, remove roadblocks, and maintain delivery momentum
• Excellent communication skills, with the ability to tailor messaging to diverse audiences
• Comfortable engaging in executive-level discussions and presentations
• Strong relationship-building skills with the ability to influence and partner effectively
• Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
• Knowledge of TLS organization, systems, and capabilities preferred

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit out Colleague Benefits Site .