Key Responsibilities

NetSuite Administration & Ownership

• Serve as the primary hands-on Oracle NetSuite Administrator and Subject Matter Expert
• Own day-to-day system administration, configuration, and ongoing platform stability
• Manage user roles, permissions, security settings, and access controls in line with internal governance standards
• Perform regular system audits, health checks, and reviews to ensure data integrity, performance, and compliance
• Evaluate NetSuite releases and new features, recommending practical enhancements aligned with business needs

Governance, Controls & Best Practices

• Define, maintain, and enforce NetSuite governance standards, including configuration controls and change management practices
• Ensure consistent system usage, data standards, and configuration patterns across subsidiaries
• Document system standards, configurations, and administrative procedures
• Ensure NetSuite usage aligns with internal controls, audit requirements, and financial governance

Configuration, Optimization & Support

• Configure and maintain NetSuite workflows, custom fields, forms, records, dashboards, and reports
• Build and maintain advanced saved searches and reporting solutions for finance and operations
• Identify opportunities to automate manual processes and improve system efficiency
• Troubleshoot and resolve complex system, configuration, and performance issues
• Act as the primary escalation point for NetSuite-related issues from support teams and super-users

Project Contribution & Enhancements

• Contribute NetSuite expertise to implementations, upgrades, and module rollouts as a key functional and technical advisor
• Partner with implementation teams to ensure solutions align with internal standards and long-term maintainability
• Coordinate with Oracle NetSuite Support and external partners for issue resolution and targeted enhancements
• Support testing, validation, and post-implementation stabilization activities

Stakeholder Partnership & Enablement

• Partner closely with finance, accounting, and operations teams to understand system needs and pain points
• Translate business requirements into effective, scalable NetSuite configurations
• Clearly communicate system capabilities, limitations, and solutions to non-technical stakeholders
• Provide guidance and training to super-users and business teams to promote effective system usage

Continuous Improvement & Knowledge Sharing

• Promote NetSuite best practices and continuous system improvement
• Contribute to internal knowledge bases, documentation, and training materials
• Monitor system usage trends and recurring issues to proactively improve platform maturity