Senior Product Owner – Mobile Banking

About the Role

A leading bank is looking for a Senior Product Owner with deep expertise in Customer Experience and Human-Centered Design to drive the evolution of their mobile banking platform. This is a 1-year contract based in Riyadh.

What You'll Do

• Define, prioritise, and manage the product backlog in line with strategic goals and customer needs
• Write and refine user stories and acceptance criteria, collaborating with agile teams for quality-driven releases
• Champion CX and human-centered design principles throughout the entire product lifecycle
• Apply journey mapping, experience mapping, and service blueprinting to improve digital experiences
• Translate customer insights into clear, actionable development requirements

What We Need

• Proven experience as a Product Owner within digital banking, fintech, or a comparable digital product environment
• Strong expertise in customer experience strategy and human-centered design methodologies
• Solid track record in user journey mapping and service blueprinting
• Strong technical understanding of enterprise-level digital products
• Agile-certified or substantial hands-on agile and backlog management experience

What You'll Get

• 1-year contract based in KSA
• Impactful work on mobile banking platform
• Collaborative agile environment
• Competitive contract rate