Senior Product Specialist

About the Role:

As a Senior Product Specialist, you will be responsible for driving the product lifecycle from ideation to execution and scaling. You will work cross-functionally with engineering, design, sales, and marketing teams to build and deliver products that cater to B2B customers, including staff, business owners, and employees

What will be your responsibilities?

• Lead the end-to-end product lifecycle with autonomy, from 0 to 1 (building new products) and 1 to 100 (scaling and optimizing existing products).
• Mentor and guide junior PMs or cross-functional team members when needed.
• Collaborate closely with UI/UX designers to deliver best-in-class, user-centric product experiences.
• Deeply understand and solve the needs of B2B users, including business owners, staff, and employees.
• Drive initiatives across both software and hardware products (hardware product experience is a strong plus).
• Define, track, and analyze key product metrics to measure success, identify areas for improvement, and inform strategic decisions.
• Conduct in-depth market research, competitive analysis, and user discovery sessions to inform roadmap and product positioning.
• Prioritize product initiatives and feature development within an agile framework to ensure timely, high-quality delivery.
• Build strong alignment and foster collaboration with stakeholders, including engineering, design, sales, customer success, and leadership teams.
• Act as a strategic thought partner to leadership, contributing to the overall product vision and long-term roadmap.

What are we looking for, and what does it require to be the right fit for this role?

• 4+ years of experience in Product Management, with a proven track record of owning and delivering successful B2B products.
• Demonstrated experience in taking products from 0 to 1 and scaling from 1 to 100.
• Experience working in fast-paced startup environments is essential.
• Deep understanding of UI/UX principles and ability to effectively collaborate with crossfunctional teams.
• Strong background in building B2B products for business owners, employees, and operational staff.
• Experience working on or with hardware products is a strong plus.
• Strong analytical, strategic thinking, and data-driven decision-making skills
  
• Exceptional communication, stakeholder management, and leadership capabilities.
• Experience with AI-based products is a strong plus.

Preferred Qualifications:

• Proficient in agile methodologies and iterative product development.
• Educational background in technology, engineering, or business-related fields.
• Prior experience in leading cross-functional teams in a high-growth or scaling startup environment.

Why Join AIO?
Our mission is to revolutionize the US restaurant industry by providing a comprehensive and fully integrated solution that empowers restaurant owners to efficiently manage all aspects of their businesses. Our platform, designed to meet the unique challenges (post-COVID-19) faced by restaurants, combines our patented AI technology with unparalleled customer support to help owners increase revenue, reduce costs, and improve their overall profit margins.

We believe that restaurants should be able to focus on delivering exceptional dining experiences to their customers, without the added stress of managing complex and disparate systems. That's why we offer an all-in-one super app platform for all of their needs—from front-of-the-house operations like ordering, payment, marketing and rewards, to back-of-the-house management like inventory, staff, and financials.

We are laser-focused on becoming a significant player in the $55 billion restaurant tech SaaS market. You will be a part of a world-class, Silicon Valley-funded start-up.