Senior Program Manager - Offshoring, International Emerging Stores MVR

Senior Program Manager - Offshoring, International Emerging Stores MVR

Job ID: for E-Commerce LLC - G32

Amazon is looking for a highly skilled and analytical Senior Program Manager, with a passion for making an impact through innovation and delivering solutions at scale for emerging countries including Singapore, UAE, KSA, Egypt and South Africa. This role offers a unique opportunity to support our growing business while driving large scale, high visibility projects with substantial internal and external impact.

Key Job Responsibilities

• Delivering critical business initiatives for our existing small and medium vendor base - selection expansion, availability, vendor operational performance, marketing and promotions etc.
• Managing all aspects of such initiatives in association with our remote operations team (e.g. workstream planning, requirements definition, key metrics definition, risk management, and communication).
• Identifying opportunities for vendors to grow their business, engaging with teams to set up the right processes as well as owning the business performance.
• Analyzing and diving deep on our business performance, identifying possible changes and presenting insights and recommendations to the leadership team.
• Engaging with Retail teams to share learnings and agree actions on joint complicated problems.

A successful candidate will be highly analytical, resourceful, customer focused, team oriented, and have an ability to work independently under time constraints to meet deadlines. He/she is able to:

• Think and act strategically and tactically delivering measurable results.
• Take initiative and autonomously propose and implement new projects and ideas.
• Solve ambiguous problems using structured thinking and data driven approach.
• Effectively communicate and influence individuals at all levels of the organization.

Basic Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• 4+ years of people management experience.
• Experience owning/driving roadmap strategy and definition.
• Experience managing budgets.
• 2+ years of people management experience.

Preferred Qualifications

• 2+ years of driving process improvements experience.
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field.

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