Senior Renewals Specialist, EMEA

With 1,000 intelligence professionals, over $300M in sales, and serving over 1,900 clients worldwide, Recorded Future is the world's most advanced, and largest, intelligence company!

At Recorded Future, we are dedicated to maintaining strong, long-term relationships with our clients. Our mission is to ensure customer satisfaction and loyalty by delivering exceptional value and service. We are seeking a motivated and detail-oriented Senior Renewal Specialist to join our global renewals organization.

Job Description

As a Senior Renewal Specialist, your primary responsibility will be to retain renewal revenue for Recorded Future's customer base. Working closely with Account Directors, Customer Success, Channel Partners and Leadership, you will assist with renewing and retaining business across your assigned territory.

What You'll Do as the Senior Renewal Specialist:

• Manage up to 200 customer accounts for renewal and retention: Ensure customer satisfaction and renewal of contracts.
• Meet or exceed assigned renewal revenue targets: Consistently achieve or surpass company goals for renewal revenue.
• Negotiate, protect, and grow the renewal revenue stream within the assigned territory: Use strategic negotiation skills to safeguard and enhance revenue.
• Drive on-time and accurate renewals: Adhere to internal processes and procedures for timely and precise renewals.
• Maintain consistent and accurate deal progression updates in Ensure all renewal opportunities are accurately tracked from Quote to Close
• Build and leverage relationships with internal and external teams: Collaborate with various stakeholders to achieve positive outcomes for the company and your customers.

What You'll Bring as the Senior Renewal Specialist:

• At least 3+ year of sales experience, including Inside Sales, Outside Sales, Account Management, Customer Success, or similar roles.
• A track record of success and high achievement.
• SaaS or High Tech sales experience is preferred.
• Security experience is a plus but not mandatory.
• Experience with Channel Sales and Direct Sales are both valuable.
• Fluent in both English and Arabic, with the ability to communicate effectively in both languages, both written and spoken, in a professional environment.
• A positivity, a can-do attitude, flexibility, and curiosity are a must.
• A Bachelor's Degree or higher is desirable.

If you are passionate about customer retention and have a proven track record in sales, we encourage you to apply and join our dynamic team.

Why should you join Recorded Future?
Recorded Future employees (or "Futurists"), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.8-star user rating from Gartner and more than 45 of the Fortune 100 companies as clients.

Want more info?
Blog & Podcast : Learn everything you want to know (and maybe some things you'd rather not know) about the world of cyber threat intelligence
Linkedin , Instagram &Twitter : What's happening at Recorded Future
The Record : The Record is a cybersecurity news publication that explores the untold stories in this rapidly changing field
Timeline : History of Recorded Future
Recognition : Check out our awards and announcements

We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles. By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day.

If you need any accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our recruiting team at


Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law.

Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.


Recorded Future does not administer a lie detector test as a condition of employment or continued employment. This is in compliance with the law of the Commonwealth of Massachusetts, and in alignment with our hiring practices across all jurisdictions.

Notice to Agency and Search Firm Representatives:
Recorded Future will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Recorded Future, including those sent to our employees or through our website, will become the property of Recorded Future. Recorded Future will not be liable for any fees related to unsolicited resumes.

Agencies must have a valid written agreement in place with Recorded Future's recruitment team and must receive written authorization before submitting resumes. Submissions made without such agreements and authorization will not be accepted and no fees will be paid.

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Recorded Future - Candidate Privacy Notice EMEA

Acknowledged

This candidate privacy notice explains who we are, why and how we process personal data relating to candidates and, if you are the subject of any of the personal data concerned, your rights and our contact details if you want further information or help.
When you apply for a job on the personal data contained in your application will be collected and processed by Recorded Future, Inc. ("we, us, our"). For the purposes of European Economic Area data protection law, (the "Data Protection Law"), the data controller is: Recorded Future, Inc., 363 Highland Avenue, Somerville, MA 02144, ("Controller"). Our data protection officer is Frederic Wolens, who can be contacted at

PRIVACY NOTICE FOR APPLICANTS / CANDIDATES

RECORDED FUTURE AB

1. What is the purpose of this document?
Recorded Future AB ("we" or the "Company") is a "data controller". This means that the Company is responsible for deciding how we hold and use personal data about you. You are being sent a copy of this privacy notice because you are applying for work with us (whether as an employee, worker or contractor). It makes you aware of how and why your personal data will be used, namely for the purposes of the recruitment exercise, and how long it will usually be retained for. It provides you with certain information that must
be provided under the General Data Protection Regulation EU) 2016/679) (GDPR).
2. Data protection principles
We will comply with data protection law and principles, which means that your data will be:
• used lawfully, fairly and in a transparent way;
• collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes;
• relevant to the purposes we have told you about and limited only to those purposes;
• accurate and kept up to date;
• kept only as long as necessary for the purposes we have told you about; and
• kept securely.
3. The kind of information we hold about you
In connection with your application for work with us, we will collect, store, and use the following categories of personal data about you:
• the information you have provided to us in your CV and covering letter;
• the information you have provided on our application form, including name, title, address, telephone number, personal email address, date of birth, gender, employment history, qualifications, and any other requested information;
• any information you provide to us during an interview; and
• any other information included as part of the application process.
We may also collect, store and use the following "special categories" of more sensitive personal data:
• information about criminal convictions and offences if a background check is
conducted
4. How is your personal data collected?
We collect personal data about candidates from the following sources:
• you, the candidate;
• if applicable, the recruitment agency
• CSI, our background check provider, from which we collect the following categories of data:
• Address History;
• Information about Criminal Convictions and Offences;
• Educational Attainment;
• Employment History;
• Government ID Verification; and
• Litigation History
5. How we will use information about you
We will use the personal data we collect about you to:
• assess your skills, qualifications, and suitability for the role;
• carry out background and reference checks, where applicable; . click apply for full job details