Senior Sales Associate Bahrain

Job Purpose:

• To be an instrumental team player in the day-to-day shop-floor functions within the boutique
• Sell products and contribute to the growth of sales in the store
• Maintain outstanding customer service as per Company standards
• To further career growth and development within the brand through mastery of retail network practices and functions
• To animate your specific department through focused leadership, leading departmental trainings, providing structured feedback and building a strong client base

Key Responsibilities

1/ SALES AND PERFORMANCE

• To convert clients entering the boutique with a personalized welcome, identifying their expectations and by advising them on all product categories
• To achieve sales targets (of the boutique and allocated department) through effective use of selling techniques, building clientele and product knowledge contributing to the global team performance
• To demonstrate effective team work and leadership skills within the boutique and to assist in the coaching/training of sales teams on departmental collection trainings
To monitor and communicate through regular reporting fast/slow moving items, client preferences, seasonal demands and other relevant information to management

2/ CUSTOMER RELATIONS AND SERVICES

• To develop outstanding relationships with key clients and enhance the retail experience through superior customer service skills and product knowledge
• Ensure the upkeep of the sale space and the image of the store and to offer feedback on ways to enhance visual merchandising of your department
Managing key sales and clients for the department, through the use of client books and the Be Dior system in order to optimize sales through enhancing these relationships

3/ BACK OFFICE SUPPORT

• Contributing to stock management in coordination with Administrative team
• • Taking part in goods acceptance, pre-sale quality control and restocking after sales
  • Carrying out, knowing and supervising product referencing and labeling of the assigned department
  • Taking part in stock take and stock rotation
• Efficiently carrying out delegated tasks
• Taking cash and handling tax and foreign currencies when required

Profile:

• Bachelor’s degree/Diploma in Business Administration.
• Minimum 3 years of working experience in retail industry; luxury industry is preferable.
• Arabic Speaker is preferred
• Pleasant and good grooming skills.
• Strong communication skills.
• Passionate with fashion and luxury retail industry.
• Outstanding customer service.
• Manage time wisely in a fast-paced environment.
• Physical ability to stand for extended periods.
• Flexibility with work varied hours/days, including nights, weekends, and holidays as needed.
• Willingness to adhere to all company policies, procedures, regulations, and standards.