Senior Scheduler

Suncoast Hospice, a part of Empath Health is seeking a Senior Scheduler. The Senior Scheduler has responsibility for coordination of patient care through management of patient visit schedules for multiple disciplines, including physicians, nurses, C.N.A.’s, social workers, chaplains, therapists, etc., within the Electronic Medical Record (Home Care Home Base), while ensuring compliance with care plans and payer requirements.

Since 1977, Suncoast Hospice has been honored to serve our neighbors across Pinellas and Hillsborough counties with compassionate end-of-life care. As part of Empath Health, we help those living with advanced illness find comfort, dignity, and meaning, while supporting their families and caregivers with guidance and care every step of the way.

What you'll Do

Why Join Empath Health?

• Earn Competitive Pay: Your skills and contributions are recognized and rewarded.
• Benefits & Wellness: Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body.
• Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life.
• Grow Your Career: CEU support, tuition reimbursement, and advancement opportunities.
• Make a Difference: Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All.

What You'll Need

• Education and/or Experience: High school diploma or general education degree (GED) required; Associates Degree in Health Care Administration preferred
• Minimum of 5 years scheduling and/or administrative experience in hospice, palliative care, or related medical field required
• Excellent documentation and organizational skills, including time management, multi tasking and prioritizing
• Exhibit self-direction, independent judgment, and discretion
• Displays attention to detail to ensure accurate documentation and compliance with care plans and payer requirements
• Strong communication skills needed to communicate with patients, caregivers, and healthcare professionals
• Proficiency with Microsoft Suite, Scheduling Software, and Home Care Home Base (EMR), required, with minimum of 5 years direct experience working within Home Care Home Base, strongly preferred.
• Medical terminology and coding strongly preferred

What You'll Find at Empath Health

Unified in empathy, we serve our communities through extraordinary Full Life Care for All.

Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida, including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support.

Full Life Care means caring for the whole person, body, mind, and spirit, with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.

At Empath Health, you’ll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life’s journey more meaningful.