Senior Service Assurance Consultant 24x7 Incident Expert

A leading telecommunications provider in Dubai is seeking a Senior Consultant - Service Assurance to ensure world-class customer experience for high-value business clients. Responsibilities include resolving complex technical incidents, conducting root cause analysis, and collaborating with teams for service improvements. The ideal candidate has over 6 years of experience with core networking protocols and holds a valid CCIE certification. This full-time position requires on-site work with rotating shifts.