Senior Services Sales Engineer

Job Title : Senior Services Sales Engineer

Role Purpos e: Generate Services Sales for the projects and contribute to profitable growth.

Follow up of customer RFQ (Number of RFQs).

Follow up booking (Value of Orders).

Implement and follow-up customer plan (number of visits).

Follow up with clients where the company installed base exists.

Key Accountabilities:

1- Sales activity

• Manage the customers in a professional manner.
• Identify and monitor all the related projects and make a close follow-up to maximize realization.
• Coordinate effectively with Estimation Engineers for speedy submission of Quotations to Customers.
• Prepare a complete offer in the standard presentation format.
• Manage and monitor all the incoming enquiries/tenders concerned effectively and provide the best possible response to the customer.
• Lead negotiation meetings as well as technical evaluation and clarification meetings.
• Identify the company's installed base and create leads according to equipment condition.

2- Reporting

• Monitor and target competitors’ activity and make monthly synthesis.
• Prepare and update the customers and projects profiles and recommend sales plan and strategy to management.
• Issue effective and timely reporting towards management.

3- Financial

• Monitor and maintain the target sales and profit as per company goal.

4- Customer Satisfaction

• Develop and maintain business, establish and develop permanent contacts with major and key customers to promote Eaton Arabia products and equipment.
• Keep the relation on all levels and phases with customer contacts and showing to resolve any issues during execution phase

5- Operational Excellence

• Develop and maintain relations and lobbying with consultants and engineering offices.
• Organize technical meetings and seminars and provide all available technical support to enhance Eaton Arabia awareness and presence in the market.
• Identify alliance or partnership opportunities for developing business on long-term basis.

Job Specifications

• BS Electrical Engineering
• 5~7 years of experience in technical sales, customer service, or engineering support for LV & MV switchgear, MCC.
• Good planning and organizing capabilities with the use of Microsoft Projects Tool.
• Good Leadership and Management skills with Self-Motivation skills.
• Fluent in English and Arabic, both Oral and written.
• Good knowledge in utilizing the PC Excel, Word, PowerPoint, and MS Project.
• Preference in knowing the IEC, ANSI/NEMA standards.