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Senior Specialist, Change Management (T&I) II
Key Responsibilities
- Enable Change Adoption
- Develop and execute change management plans for technology, digital, and process initiatives
- Support communication, engagement, and readiness activities to prepare teams for upcoming changes
- Drive Alignment Across Stakeholders
- Collaborate with business units, CoEs, and field teams to align objectives, expectations, and timelines
- Facilitate feedback loops and help resolve adoption barriers
- Support Capability Building
- Deliver training, materials, and tools that enable new behaviors, systems, and processes
- Coach leaders and change agents to reinforce adoption and sustain improvements
- Monitor and Improve Change Outcomes
- Track adoption, readiness, and impact metrics to identify gaps and ensure desired outcomes are realized
- Provide insights and recommendations to improve ongoing and future change efforts
- Change management & stakeholder engagement
- Communication and facilitation
- Training & capability building
- Problem-solving and continuous improvement
- Cross-functional collaboration
- Bachelor's degree in Business, Organizational Development, HR, or related field
- 3-6 years' experience in change management or transformation support
- Strong communication and stakeholder management skills
- Experience supporting technology or digital transformation preferred
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