Purpose and Summary
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The assist keeping bank’s LAN/WAN Infrastructure and online platforms up, running, and secure as per the guidelines and timelines set by the bank.
Key Deliverables
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Maintain the networks infrastructure for the bank services as per the guidelines and timelines set by the bank.
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Configure networks to support the level of security required within the agreed SLAs
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Responsible for administering and managing Web Application Firewalls (WAF), Proxy servers, Load Balancers (LB), and Network Firewalls, including configuration, policy enforcement, performance tuning, and ongoing maintenance.
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Liaise with all departments and branches in networks related installation, maintenance, and security.
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Assist line manager in the preparation and maintenance of section’s related documentations.
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Oversee the operational technical development of the section as well as getting involved in the development of section’s policies, processes, and procedures.
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Work along with Infrastructure, Architecture, and delivery teams to ensure networks are fully functional and secure.
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Participate in improving the operational technical standard and competencies with the team.
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Provide a call support to the networks and 24/7 teams as and when required.
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Assist and support the implementation of all service management processes including, Change Processes, Service Level Agreement and to ensure all are according to bank’s strategic objectives.
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Adhere to the best practices, especially in Capacity management, Resiliency, Networks patching and upgrading.
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Ensure all activities are carries out based on bank’s policies, processes, and procedures.
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Participate in Networks related initiatives and projects as assigned or other duties as assigned by line manager.
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Ensue all related activities are in accordance with bank’s policies, procedures, and standards.
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Participate in other related initiatives and projects as assigned or other duties as assigned by management.
Skills/Knowledge
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Managing change in demanding environment.
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Result Orientation
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Teamwork skills.
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Coordination skills.
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Effective communication skills
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Strong command in English and Arabic language
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Product development and management.
Experience
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5 to 7 years of experience in Networks technology.
Business Understanding
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Experience in design, delivery, operations of networks and connectivity services
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Manage the critical LAN/WANs
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Delivering experience in large scale network change programs.
Knowledge of bank’s policies, processes, and procedures