Senior Technical Engineer

Job Purpose

At Emirates we believe in connecting the world to and through our global hub in Dubai and in constantly innovating to ensure our customers 'Fly Better'. Emirates Group IT thrives on the dynamic nature of technology, being pioneers in aviation innovation were always at the forefront pushing boundaries. Were on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the worlds largest international airline and become a vital part of our cutting edge information and technology as a Senior Technical Engineer - Workplace Services AV Engineer .

The Senior Technical Engineer - Workplace Services AV Engineer will d esign, develop, and deliver robust, high-quality IT data solutions that align with business needs and corporate standards. The role will serve as a technical expert and consultant within the technology area, providing guidance to Emirates Group IT (EGIT) teams and ensuring the successful delivery of assigned work packages. By bridging the gap between business requirements and technical implementation, the role will drive innovation, foster high-performing technical teams, and support the adoption of new technologies. This position is critical to ensuring that developed solutions meet service-level expectations in terms of availability, capacity, performance, security, and reliability while adhering to enterprise development standards and methodologies.

In this role, you will:

Qualification

To be considered for this role, you must meet the below requirements:

• Degree or Honours (12+3) or equivalent.
• 5+ years of experience in Information Technology.

Knowledge/Skills:

• Experience managing and administrating Microsoft Teams Room Systems.

• Expert knowledge of video walls, meeting room and audio/visual technologies following AVIXA standards and AVoIP projects.
• Proven experience in guiding teams as an SME and driving high-quality supported technology solutions at a senior level following EGIT policies and frameworks (Jira, Confluence, SNOW).
• Proven experience in senior stakeholder management and translation of business requirements into technical solutions, demonstrating project management readiness and skills.
• High attention to detail ensuring user friendly high quality implementations.
• Track record in successful large-scale implementation and adoption of technologies.
• In-depth understanding about network disciplines (LAN/WAN, routing, cloud/on-prem, subnetting, security principles, etc).
• In-depth knowledge regarding Digital Signage solutions and deployments (Content Management Platforms).

Join our Employee Digital Experience team, where we support employees by providing key capabilities, including the delivery and management of collaboration and communication technologies. Our team is responsible for managing a diverse range of end-user devices, application delivery mechanisms, and business productivity tools. We work closely with all areas of our business to ensure we deliver exceptional technology experiences that are both innovative and secure, enhancing the value and productivity of our internal customers. If you are passionate about improving the digital workplace and contributing to a dynamic, forward-thinking team, we invite you to apply and to help shape the future of technology at Emirates Group.

Salary & benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers