Senior Technical Service Desk Engineer

A leading technology provider in Riyadh is seeking a Technical Service Desk Specialist to provide comprehensive IT support. The ideal candidate will have over 4 years of experience in technical support, strong problem-solving skills, and expertise in using ITSM tools like BMC Remedy. Proficiency in both English and Arabic is preferred. This role involves logging and managing incidents, as well as collaborating with internal teams to resolve service interruptions efficiently.