SUMMARY
We are looking for motivated individuals who would like to be a part of an amazing team here at STEAM Restaurant & Bar, located just inside the beautiful Embassy Suites.
The Server is responsible for:
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Provide outstanding guest service to all guests while maintaining all company policy and procedures.
The Server’s primary responsibilities will include:
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Accomplish assigned daily tasks and duties designated by management.
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Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions.
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Make specific suggestions of menu items, beverages while demonstrating the ability to up-sell.
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Perform procedures for the ordering process from the initial greeting to the check presentation in accordance with the timing standards set forth by the company.
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Abide by all State, Federal and Corporate liquor regulations and alcohol awareness pertaining to service of alcoholic beverages.
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Provide Guest Service using a tray to carry the properly plated food items and properly garnished drinks.
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Anticipate guest needs, such as replenishing beverages and condiments.
- Check with guest for overall satisfaction of the dining experience.
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Maintain accurate bank and act as own cashier as needed while adhering to all company cash handling procedures.
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Maintain control of station in peak periods.
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Maintain station cleanliness and organization throughout shift.
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Clearing and resetting tables.
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Complete all assigned opening, running, and closing side work.
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Help keep the restaurant a safe working environment for guests as well as employees.
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Provide a clean, neat, and groomed representation of company while in company uniform.
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Must be 18 years as required in compliance with all State, Federal and Corporate liquor regulations pertaining to service of alcoholic beverages.
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Must possess basic reading and writing skills necessary to perform daily functions and successfully fulfill training and testing requirements.
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Strong communication skills to allow the server to problem solve and anticipate the guest’s needs.
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Must be able to communicate clearly and professionally to a wide range of guest.
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Basic mathematic skills are required necessary to perform accurate cash handling responsibilities, which include maintaining, an accurate bank and administering correct change for all guest checks.
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Strong problem solving skills are required. Individual must be abele to “read” guest’s verbal and non-verbal behaviors to ensure problems are avoided, or at the very least handled according to the company guidelines.
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Basic computer skills are required.
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Able to work a flexible schedule including weekends and holidays as required.
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Must work well with others and possess the ability to work without constant supervision.
REQUIRED EDUCATION AND EXPERIENCE
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Education –Able to read and write English.
- High school diploma preferred.
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Experience – One year experience in related field preferred.