Server

HEADSHOTS ARCADE BAR

WE ARE LOOKING FOR GEEKS, NERDS, & GAMERS WHO SPECIALIZE IN HOSPITALITY.

Please Visit: https://headshotsbar.com/ to familiarize yourself with our company.

SHIFTS BEGIN AT 2:00PM, 4:00PM, 6:00PM.

LAST CALL AT 11:00PM MON-THURS & 1:00AM ON FRI&SAT.

CLOSED ON SUNDAYS.

PART TIME - +20 HR

FULL TIME - +36-40 HR

Job Summary
As a Front of House Team Member, you will be the face of our establishment, providing exceptional customer service and ensuring a welcoming environment for all guests. You will play a vital role in enhancing the customer experience by assisting with their needs, managing transactions, and maintaining cleanliness in the front of house area. This position is ideal for individuals who thrive in fast-paced environments and enjoy interacting with people.

Responsibilities

• Greet customers warmly and assist them with their inquiries.
• Process customer orders accurately and efficiently.
• Handle cash transactions and maintain cash handling accuracy.
• Upsell products to enhance the customer experience and increase sales.
• Maintain cleanliness and organization of the front of house area, including bussing tables as needed.
• Collaborate with team members to ensure smooth operations during peak hours.
• Utilize retail math skills to assist with inventory management and product placement.
• Manage time effectively to ensure timely service during busy periods.
• Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance. Takes prompt corrective action where necessary or suggests alternative courses of action.
• Creates a warm, fun atmosphere for Guests and Team Members.
• Adheres to company’s sanitation procedures.
• Maintains responsibility for personal bank and ensures all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change.
• Follows alcohol awareness procedures for preventing intoxication and dealing with intoxicated Guests.
• Assesses Guest demeanor and identifies when behavior should be called to the attention of a Manager.
• Greets newly seated Guests’ in a friendly and timely manner.
• Accurately takes Guests’ food and drink orders.
• Maintains a thorough understanding of all menu items and is able to answer questions regarding food and drink items and their preparation.
• Enters orders into shift4 quickly and in proper sequence, using appropriate modifications and charges.
• Ensures food is properly garnished and delivers trays to designated table server’s own section, as well as other sections in the restaurant, as needed.
• Works quickly and efficiently adhering to “Full hands in, Full hands out” philosophy.
• Assists in party set up and breakdown. Busses and resets tables as needed.
• Assists other Team Members as needed or as business dictates.
• Completing station side work at the beginning and end of their shift.
• Participates in all incentives and contests, driving sales and promoting the brand.
• Follows portion guidelines to ensure cost control, while maximizing the Guest
• experience.
• Ensures ongoing Guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre‐bussing as necessary, and responding to Guest needs in a timely manner.
• Keeps station clean, sets up and takes down station tables appropriately.
• Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and working climate and help keep high morale, productivity and efficiency/effectiveness.
• Must be skilled in effectively communicating with Guests in order to generate enthusiasm about the Headshots experience.
• Must demonstrate ability to operate shift4, make changes, accurately conduct credit card transactions, and account of all monies at the end of each shift.
• Must be able to read and communicate in English.
• Listen to hear Guests’ orders and needs, and then communicate with Guests verbally and with other Team Members verbally via shift4 system.
• Dressed in proper dress code requirements, looking neat, clean and professional at all times.
• Must be at least 18 years of age.

Qualifications

• Previous experience in a grocery store, quick service fast food restaurant, or retail environment is preferred.
• Strong cash handling skills and familiarity with point-of-sale systems.
• Excellent time management skills to handle multiple tasks efficiently.
• Basic math skills for processing transactions and managing inventory.
• Ability to work well under pressure in a fast-paced setting.
• A positive attitude and willingness to help customers at all times.
• Strong communication skills and ability to work collaboratively within a team.

Join our team as a Front of House Team Member where you can make a difference in our customers' day while enjoying a dynamic work environment!

Headshots is an equal opportunity employer.

Show up on time for your interview.

Show up on time for your interview.

Show up on time for your interview.

Pay: $10.00 - $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance

Application Question(s):

• Why do you want to work here? (Required)

Shift availability:

• Night Shift (Preferred)

Ability to Commute:

• Wichita, KS 67208 (Required)

Ability to Relocate:

• Wichita, KS 67208: Relocate before starting work (Required)

Work Location: In person