Server - East Town Kitchen + Bar

Description

Position Information

Location: Marriott Milwaukee

Summary:

The restaurant server serves food and beverage to restaurant guests in a timely fashion ensuring excellent service and guest satisfaction every time. Must be willing to I.D all guests and monitor beverage consumption of guests as to not overserve.

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities:

What You’ll Do

Provide high quality service to all guests, creating personal connections through friendly conversation, intuitive suggestions, and engaging surroundings.
Complete all necessary set up, side work, and closing duties.
Be knowledgeable of all menu items, contents, preparation methods, and garnishes; accurately answer any guest questions.
Ensure guest satisfaction with food and drink quality and presentation.
Promote teamwork and contribute to creating a friendly and safe work environment.
Process all payment methods and complete end-of-shift paperwork.
Maintain a neat and professional personal appearance as an ambassador of our establishment.
Anticipate guest needs and offer exemplary hospitality.
Perform other duties as assigned.

What You’ll Bring

An outgoing and social personality.
Excellent communication and listening skills.
A passion for service with a positive, can-do attitude.
Ability to handle high volume and work under pressure with a team-player mindset.
Previous restaurant or customer service experience is helpful but not required.
Ability to stand and move at a fast pace for long periods of time, with availability to work weekends and holidays as necessary.

Other information:

What You Can Look Forward To