Overview:
A Server provides excellent Guest Service by anticipating Guest needs, making specific suggestions of menu items and beverages and monitors the flow of the Guest’s dining experience
Responsibilities:
Level One
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Know all aspects of the menu and daily specials.
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Make specific suggestions of menu items, beverages while demonstrating the ability to up-sell.
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Perform procedures for the ordering process from the initial greeting to the check presentation in accordance with the sequence of service and service timing standards set forth by the company.
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Abide by all State, Federal and Corporate liquor regulations & alcohol awareness pertaining to service of alcoholic beverages.
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Provide Guest Service using a tray to carry the properly plated food items & properly garnished drinks.
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Anticipate guest needs, such as replenishing beverages & condiments.
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Maintain accurate bank & act as own cashier as needed while adhering to all company cash handling procedures.
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Maintain station cleanliness & organization throughout shift.
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Complete all assigned opening, running, & closing side work.
Qualifications:
Experience
Must be 18 years as required in compliance with all State, Federal & Corporate liquor regulations pertaining to service of alcoholic beverages.
Experience
Previous high volume serving experience strongly preferred
Education
High School Diploma or equivalent preferred
Skill
Ability to multi-task