Job Overview
We are seeking a dedicated and detail-oriented Locator to join our dynamic team in the hospitality industry. The ideal candidate will have a passion for providing exceptional guest services and possess a strong background in food service and restaurant operations. As a Locator, you will play a crucial role in ensuring that our guests receive the highest level of service while maintaining the efficiency of our operations.
Responsibilities
- Utilize Aloha POS, Micros POS, and OpenTable systems to manage reservations and guest seating efficiently.
- Provide outstanding customer service by assisting guests with inquiries and ensuring their dining experience is memorable.
- Demonstrate excellent time management skills to handle multiple tasks effectively during peak hours.
- Assist in upselling menu items to enhance guest satisfaction and increase sales.
- Maintain sanitation standards and food safety protocols throughout the restaurant.
- Collaborate with kitchen staff to ensure timely food preparation and delivery.
- Handle cash transactions accurately, including cashiering duties and cash handling procedures.
- Support bussing duties as needed, ensuring tables are clean and ready for new guests.
- Engage with guests to build rapport and enhance their overall dining experience.
Experience
- Previous experience in the food industry or restaurant environment is preferred, particularly in fine dining settings.
- Culinary experience or knowledge of food preparation techniques is a plus.
- Familiarity with POS systems such as Aloha, Micros, or similar platforms is highly desirable.
- Strong math skills for accurate cash handling and basic calculations.
- Experience in guest relations, hospitality, or customer service roles is essential.
- Background in serving, hosting, or kitchen operations will be beneficial.
- Knowledge of food handling practices and sanitation standards is required. Join us in creating memorable experiences for our guests while working in a fast-paced and rewarding environment!
Job Type: Part-time
Pay: $21.14 - $25.46 per hour
People with a criminal record are encouraged to apply
Work Location: In person