Server/bartender

TITLE: Bartender

PURPOSE: Responsible to ensure all patrons are about to “Chill out and have a beer.” This can be a fast paced and high volume location. The Bartender is the ambassador for the Fat Head’s experience. When you are bartending, you provide information about each beer, make recommendations, and pour appropriately. We have a full liquor bar so the Bartender must make mixed drinks and craft cocktails correctly and efficiently to ensure a positive customer experience.

RESPONSIBILITIES:

Customer Service

· Take and submit customer orders

· Check patron IDs for minimum drinking age requirements

· Answer questions about menu items or beers

· Resolve any patron issues quickly and professionally

· Provide superior food and beverage service

· Itemize bills and collect payments

Daily Operations

· Clean and prep tables, bar, and counters

· Stock service supplies

· Remove dishes from counters, bar and tables

· Maintain clean and organized service stations

· Keep condiments and utensils replenished

· Clear service items

Safety

· Attempt to limit problems and liability related to customers’ excessive drinking by taking steps such as persuading customers to stop drinking, providing water, or ordering transportation for intoxicated patrons

· Attend all required Safety Trainings

· Exceed Safety standards during daily operations

Other Duties

· Bartenders and Servers work together as a team. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

REQUIREMENTS:

· Bartenders must be age 21 or over

· Servers must be age 21 or over

· Prior customer service experience preferred

· High School Diploma or equivalent; will accept relevant work experience in place of education

· Ability to work well in a team environment and independently

· Obsessive attention to detail and record keeping

· Focus on customer satisfaction

· Innovative, ambitious, driven yet caring and dedicated

PHYSICAL DEMANDS AND WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. When possible, reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

· Regularly required to use hands; handle or feel; reach with hands and arms; talk or hear; and taste

· Frequently required to stand; walk; stoop; kneel; and crouch

· Occasionally required to sit; climb; and balance

· Regularly lift, push, pull or move objects up to 10 lbs.

· Frequently lift, push, pull or move objects up to 35 lbs.

· Occasionally lift, push, pull or move objects weighing more than 50 lbs.

· Required vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

· Requires manual dexterity, auditory and visual skills; and the ability to follow written and oral instructions and procedures

· Work is primarily performed in the restaurant within a Brewery Production facility. This job operates beer taps, coffee machine, cash register and other restaurant equipment. May be exposed to temperature changes, wet or humid conditions, noise, vibrations, and other brew production related hazards when in the brew production and storage areas.

· Will require frequent night and weekend work

Fat Head’s Saloon provides equal employment opportunities (EEO) to all employees and applicants for any employment decision without regard to race, color, creed, religion, sex (gender), national origin, age, disability, marital status, sexual orientation, genetic information, and public assistance. In addition to federal law requirements, Fat Head’s complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Fat Head’s expressly prohibits any form of workplace harassment. Fat Head’s is an at-will employer and this job description does not constitute a contract of employment. This job description is subject to change at any time.

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $2.83 - $5.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance

Experience:

• Bartending: 1 year (Required)
• Restaurant: 1 year (Preferred)

Work Location: In person