Service Administrator

DESCRIPTION

Job Summary:

Coordinates documents and gathers and inputs data related to assigned administrative support duties for a team, department, function or other organizational leader/group. Performs activities under a moderate degree of supervision.

We are looking for a talented Service Administrator to join our Tucson, AZ branch.

In this role, you will provide essential administrative and data support to ensure smooth daily operations and effective team coordination.

In this role, you will make an impact in the following ways:

• Coordinate, gather, and input data related to departmental and administrative activities.
• Conduct research, prepare reports, and address routine to moderately complex information requests.
• Compile and verify information; accurately enter data into reports, spreadsheets, and databases.
• Manage daily administrative functions including correspondence, scheduling meetings, and arranging conference calls.
• Respond to or redirect inquiries from internal and external contacts in a professional and timely manner.
• Process vendor and supplier documentation, submit payment requests, and support accounts payable follow-ups.
• Maintain departmental documentation, policies, and procedures.
• Support business improvement initiatives and provide guidance to new or less experienced colleagues.
• Perform other general administrative duties as required.

RESPONSIBILITIES

To be successful in this role, you will need the following:

• Strong customer service and communication skills across all levels and channels (email, phone, in-person).
• Exceptional organizational skills with attention to detail and accuracy in data entry and reporting.
• Process-oriented mindset; experience with documentation control, scheduling, and vendor coordination.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and comfort using databases and accounting systems.
• Ability to work independently, manage multiple priorities, and support a collaborative team environment.
• Analytical and reporting skills, with the ability to interpret and present data clearly.
• Experience working in service, office management, or administrative support roles preferred.
• Onsite role, Monday–Friday, 7:00 AM – 4:00 PM, located at our Tucson, AZ Branch.

QUALIFICATIONS

3-5 year experience in service and office management role.

Education, Licenses, Certifications:

High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.

This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

Requires some work experience or intermediate level knowledge obtained through education, training or on-the-job experience.

Compensation and Benefits

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our Company Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, and a full complement of personal and professional benefits.

Job Service

Organization Cummins Inc.

Role Category Hybrid

Job Type Office

Application End Date 13-FEB-2026

ReqID 2421677

Relocation Package No

Cummins and E-Verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.