Service Ambassador - Ajman Branch (UAE Nationals Only)

Job Description

Key Responsibilities:

Greet and welcome customers professionally as they enter the branch.
Identify customer needs and direct them to the appropriate staff or service channel (e.g., teller, banker, ATM).
Educate and assist customers with digital banking tools, mobile apps, and self-service kiosks.
Manage lobby traffic, maintain queue flow, and reduce customer wait times.
Handle basic customer inquiries regarding account information, branch services, and product offerings.
Promote bank products, services, and special offers aligned with customer needs.
Collect and act on customer feedback to improve service delivery.
Support branch operations with administrative tasks as needed.
Ensure the lobby and self-service areas are clean, orderly, and fully stocked with marketing materials.
Follow all bank policies, procedures, and compliance regulations.

Job Skills & Qualifications:

High school diploma or equivalent
Prior experience in customer service, retail, or hospitality; banking experience a plus.
Strong interpersonal and communication skills.
Basic knowledge of banking products and digital tools.
Ability to manage multiple tasks and prioritize in a fast-paced environment.

What we offer you:

Similar jobs

The Agency

`Ajman, United Arab Emirates

about 3 hours ago

The Agency

`Ajman, United Arab Emirates

about 6 hours ago

CERT The Centre of Excellence for Applied Research & Training

`Ajman, United Arab Emirates

about 10 hours ago

Honey Billiards & Snooker LLC

`Ajman, United Arab Emirates

11 days ago

Fluffy cats veterinary clinic

`Ajman, United Arab Emirates

11 days ago

Aash rubber industries

`Ajman, United Arab Emirates

11 days ago

Apparel Group

`Ajman, United Arab Emirates

11 days ago