SERVICE DELIVERY DEPUTY DIRECTOR (FACILITY MANAGEMENT)

Overview

AtkinsRéalis is looking for a Service Delivery Deputy Director in KSA. This role reports into the Director of Consultancy & Advisory Services and has key account duties with stakeholders in the Region. The SNC portfolio covers a wide range of business sectors, and stakeholders operate across an even wider remit. This is a flexible role with possible relocation considerations and travel as required.

Responsibilities

• The Senior Consultant will operate across the whole SNC business family, providing general or specific service delivery oversight services and/or advice on facilities, asset management and operational issues to our stakeholders, programs, or in-house teams.
• Work across the Gulf Region and North Africa with varying timeframes (short, long, fragmented, sustained, complex, or targeted topics).
• Location focus: Doha, Qatar is preferred; other locations in the Region may be considered with agreement, and the role will involve travel and periods away from home base.
• Focus on financial and commercial aspects of facilities and asset management, including utility billing, service charge development/validation, FM budgets, asset replacement and whole-life costing/modelling.
• Bid support and general tendering requirements, including pre-tender estimates.
• Develop new business by identifying stakeholder requirements and creating documented proposals for delivery of solutions, advisory services and change programmes.
• Maintain robust commercial processes, ensuring correct contractual and commercial steps are followed and documented for new stakeholder engagements.
• Establish and follow stakeholder engagement plans to ensure accurate service delivery for each assignment.
• Provide data-driven analysis to inform decisions, solutions, change programmes and advisory services.
• Complete and close out assignments, write and present close-out reports, conduct wash-up meetings, and plan next steps.
• Maintain current knowledge through industry activities, interaction, and research.
• Enhance market presence through networking, industry events, thought leadership, and collaboration within the team.
• FM strategic reviews, design reviews and service delivery model development; service specification scoping; performance monitoring systems; and service audits.
• Contract management and operational support; delivering operational readiness and mobilisation.

Requirements

• Education: Degree level (full or part-time) and/or Technical Diploma in Facility or industrial maintenance/management.
• Minimum 15 years' experience in a similar role.
• Collaborative working with a wide range of stakeholders.
• Team and individual professional development for self and others.
• Analytical mindset with curiosity and initiative.
• Motivated, enthusiastic, and energetic.
• Computer literate; proficient with Microsoft Office.
• Excellent command of the English language, with emphasis on written form.

Why AtkinsRéalis?

• Tax-free salary.
• Comprehensive life insurance coverage.
• Premium medical insurance for you and your dependents.
• Generous annual leave balance.
• Remote work opportunities outside of country.
• Flexible/hybrid work solutions.
• Company gratuity scheme.
• Discretionary bonus program.
• Annual flight contribution.
• Relocation assistance.
• Transportation & housing allowances for remote work locations.
• Employee wellbeing program with 24/7 access to specialists across finance, legal, family care, health, fitness and nutrition.

Equality and inclusion

At AtkinsRéalis, we are committed to eliminating discrimination and encouraging diversity. We aim to provide quality and fairness for all applicants and employees and do not discriminate on grounds of gender, marital status, age, race, ethnicity, religious conviction, or disability. We oppose all forms of unlawful treatment and discrimination. We strive for a workforce representative of all sections of society where every employee feels respected and able to give their best.