Service Department Assistant

We are looking for a dependable, organized, and customer-focused Service Department Assistant to join our team. This position plays an important role in supporting daily operations within the service department while providing excellent customer service.

Responsibilities

• Greet customers in a professional and friendly manner
• Process customer payments and handle cashiering duties accurately
• Manage and coordinate the loaner vehicle program
• Submit extended service contracts for payment and follow up as needed
• Assist service advisors as a writer apprentice
• Answer incoming phone calls and schedule service appointments
• Maintain accurate records and assist with general administrative tasks
• Support the service department team with day-to-day operations

Qualifications

• Strong customer service and communication skills
• Basic computer and data entry experience
• Ability to multitask in a fast-paced environment
• Professional appearance and positive attitude
• Reliable and punctual
• Automotive dealership or service department experience preferred, but willing to train the right candidate

What We Offer

• Competitive hourly pay based on experience
• Opportunity for growth within the service department
• Friendly team-oriented work environment
• On-the-job training provided

Join us as a Service Department Assistant and become an integral part of a team dedicated to delivering outstanding service. We value proactive individuals who thrive in organized settings and are passionate about supporting both colleagues and customers. This paid position offers a rewarding environment where your skills will grow alongside our success!

Pay: $14.00 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Parental leave

Work Location: In person