Service Engineer

Job Mode: Remote (Work From Home)

Key Responsibilities

• Installation and Commissioning
• Install and set up lab testing instruments at client sites.
• Ensure proper calibration and configuration of instruments to meet specifications.
• Maintenance and Repair
• Perform routine maintenance to ensure equipment operates efficiently.
• Diagnose and resolve technical issues, including hardware and software problems.
• Customer Support
• Provide on-site and remote technical support to clients.
• Train clients on the proper use and maintenance of instruments.
• Documentation
• Maintain detailed records of installations, maintenance, and repairs.
• Prepare service reports and submit them to the technical manager.
• Product Feedback and Improvement
• Collect feedback from clients regarding instrument performance.
• Collaborate with the R&D and Quality teams to suggest product improvements.
• Compliance
• Adhere to safety protocols and ensure instruments meet regulatory standards.

Essential Requirements

• Education:
• Diploma/Degree in Electronics, Instrumentation, Mechanical Engineering, or a related field.
• Experience:
• 2-7 years of experience in servicing lab equipment or similar technical roles.
• Technical Skills:
• Knowledge of troubleshooting electronic and mechanical systems.
• Travel:
• Willingness to travel to client sites, including outstation locations, as required.

Bonus Skills and Attributes

• Experience with specific lab testing instruments, such as tensile testers, spectrophotometers, or chromatographs.
• Knowledge of software tools used in lab instruments.
• Basic understanding of networking and connectivity for equipment integration.
• Certification in instrument calibration or maintenance is a plus.
• Strong problem-solving and analytical skills.
• Customer-focused attitude with the ability to handle pressure and deadlines.

Job Type: Full-time

Pay: ₹30,000.00 per month

Work Location: In person