Service Engineer cum Delivery Agent

Role Overview:

We are seeking a Service Engineer cum Delivery Agent for our Gurgaon branch who can manage product delivery, installation, and basic service support for medical equipment. The candidate should be responsible, punctual, and customer-focused, ensuring smooth operations and positive customer experiences.

Key Responsibilities:

• Handle safe and timely delivery of medical equipment to customers.
• Perform installation, demonstration, and basic service/maintenance of products (training will be provided).
• Provide excellent customer interaction, explain product usage, and resolve basic queries.
• Maintain proper documentation of deliveries, service calls, and feedback.
• Support store incharge in managing returns, pick-ups, and stock handling.
• Ensure safety, hygiene, and company guidelines are followed during deliveries.
• Report any escalations, faults, or customer issues to the service team.

Key Skills & Competencies:

• Basic technical aptitude (electronics/mechanical knowledge preferred).
• Good communication and customer-handling skills.
• Ability to travel locally for deliveries.
• Responsible, disciplined, and team-oriented.
• Physically fit to handle medical equipment delivery.

Qualifications:

• Minimum 12th Pass or above
• Freshers can apply (training will be provided).

What We Offer:

• Salary: ₹12,000 – ₹14,000 per month (based on experience).
• Incentives for timely delivery and customer satisfaction.
• Career growth opportunity to move into Senior Service Engineer or Operations Executive roles.
• Immediate joining required.

Job Type: Full-time

Pay: ₹10,287.29 - ₹13,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Application Question(s):

• Do you have own bike?

Work Location: In person