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Service Engineer-Trainee

The Service Engineer is responsible for installation, maintenance, troubleshooting, and repair of Hyundai Construction Equipment excavators and Ajax Engineering Pvt Ltd equipment (Self-Loading Concrete Mixers & Batching Plants). The role ensures maximum machine uptime, prompt breakdown support, customer satisfaction, and compliance with OEM service standards.

Key Responsibilities1️ Installation & Commissioning

  • Perform Pre-Delivery Inspection (PDI) of Hyundai excavators and AJAX equipment.
  • Install and commission machines at customer sites.
  • Conduct operator training on safe and efficient machine operation.

2️ Preventive & Breakdown Maintenance

  • Perform scheduled maintenance as per OEM guidelines.
  • Attend breakdown calls within defined TAT (Turnaround Time).
  • Diagnose and rectify mechanical, hydraulic, electrical, and electronic faults.
  • Repair/replace pumps, hydraulic motors, cylinders, engines, sensors, wiring harness, and control modules.

3️ Hydraulic & Engine Systems Expertise

  • Troubleshoot hydraulic systems (main pumps, control valves, swing motors, travel motors).
  • Diagnose diesel engines (turbocharger, fuel injection system, ECU faults).
  • Handle CAN-bus systems and electronic control diagnostics.

4️ Customer Support & Relationship Management

  • Ensure high customer satisfaction and machine uptime.
  • Explain service reports and maintenance schedules to customers.
  • Promote spare parts, lubricants, and AMC (Annual Maintenance Contracts).
  • Coordinate with spare parts team for urgent requirements.

5️ Warranty & Documentation

  • Prepare job cards, service reports, and warranty claim documents.
  • Follow Hyundai & AJAX warranty policies strictly.
  • Maintain service history records in CRM/ERP system.

6️ Safety & Compliance

  • Follow OEM and site safety procedures.
  • Use proper PPE at construction and infrastructure sites.
  • Maintain service tools in good working condition.

Required Qualifications

  • Diploma / ITI in Mechanical / Automobile Engineering/Diesel.
  • Good knowledge of hydraulic circuits and diesel engine systems.

Key Skills

  • Hydraulic troubleshooting
  • Diesel engine diagnostics
  • Electrical & ECU fault finding
  • Customer handling & communication
  • Spare parts identification
  • Field service management

Food and accommodation provided

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Work Location: In person

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