Service Engineer-Trainee

The Service Engineer is responsible for installation, maintenance, troubleshooting, and repair of Hyundai Construction Equipment excavators and Ajax Engineering Pvt Ltd equipment (Self-Loading Concrete Mixers & Batching Plants). The role ensures maximum machine uptime, prompt breakdown support, customer satisfaction, and compliance with OEM service standards.

Key Responsibilities1️ Installation & Commissioning

• Perform Pre-Delivery Inspection (PDI) of Hyundai excavators and AJAX equipment.
• Install and commission machines at customer sites.
• Conduct operator training on safe and efficient machine operation.

2️ Preventive & Breakdown Maintenance

• Perform scheduled maintenance as per OEM guidelines.
• Attend breakdown calls within defined TAT (Turnaround Time).
• Diagnose and rectify mechanical, hydraulic, electrical, and electronic faults.
• Repair/replace pumps, hydraulic motors, cylinders, engines, sensors, wiring harness, and control modules.

3️ Hydraulic & Engine Systems Expertise

• Troubleshoot hydraulic systems (main pumps, control valves, swing motors, travel motors).
• Diagnose diesel engines (turbocharger, fuel injection system, ECU faults).
• Handle CAN-bus systems and electronic control diagnostics.

4️ Customer Support & Relationship Management

• Ensure high customer satisfaction and machine uptime.
• Explain service reports and maintenance schedules to customers.
• Promote spare parts, lubricants, and AMC (Annual Maintenance Contracts).
• Coordinate with spare parts team for urgent requirements.

5️ Warranty & Documentation

• Prepare job cards, service reports, and warranty claim documents.
• Follow Hyundai & AJAX warranty policies strictly.
• Maintain service history records in CRM/ERP system.

6️ Safety & Compliance

• Follow OEM and site safety procedures.
• Use proper PPE at construction and infrastructure sites.
• Maintain service tools in good working condition.

Required Qualifications

• Diploma / ITI in Mechanical / Automobile Engineering/Diesel.
• Good knowledge of hydraulic circuits and diesel engine systems.

Key Skills

• Hydraulic troubleshooting
• Diesel engine diagnostics
• Electrical & ECU fault finding
• Customer handling & communication
• Spare parts identification
• Field service management

Food and accommodation provided

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Work Location: In person