Service Manager - Electrical Department

Who We Are

At Air Control Home Services, we’re known for delivering exceptional plumbing, HVAC, and electrical solutions to our customers. Our electrical department is one of the newest additions to our company, and we see huge potential for growth under the right leader. We’re searching for someone with a track record of building, scaling, and developing successful teams or departments—and who finds energy and fulfillment in coaching and growing people.

The Big Task

You will build and lead a high-performing Electrical Service Department. This isn’t just about managing day-to-day operations—it’s about developing a culture of excellence, accountability, and growth. We need someone who can both grow a department strategically and develop team members personally and professionally.

Key Responsibilities

• Build & Scale: Develop the electrical service department into a best-in-class operation, laying the foundation for sustainable growth.
• Recruit & Develop: Hire, train, and mentor top talent—creating a team that delivers both exceptional customer experiences and strong results.
• Coach & Inspire: Foster personal and professional growth in team members, setting clear expectations and holding them accountable to high standards.
• Collaborate: Partner with the dispatch department to ensure the right technician is on the right job, maximizing efficiency and customer satisfaction.
• Drive Performance: Inspire technicians to hit goals and continually improve, ensuring the department achieves and exceeds business objectives.
• Lead by Example: Model ownership, accountability, and a customer-first mindset in every interaction.

What We’re Looking For

• Proven success in growing and developing a department, division, or company.
• At least 5 years of leadership experience in service management, preferably in electrical, HVAC, or related trades.
• Ability to coach and inspire team members, fostering both skill development and career growth.
• Strong track record of achieving business results and driving operational excellence.
• Detail-oriented, organized, and able to manage multiple priorities in a fast-paced, results-driven environment.
• Confident communicator with strong presentation and leadership presence.
• Proficient in Microsoft Office and comfortable leveraging technology to drive performance.

What We Offer:

• Our top performers are among the highest paid in Mohave County.
• Company Paid Health Insurance
• Company Paid Short Term Disability
• Voluntary Dental/Vision
• Voluntary Life Insurance
• Supplemental life insurance, and long-term disability available
  
• 401k Plan with a company match
• Paid Time Off
• Company Paid Holidays
• Ongoing Training
  
• A family-oriented culture—we work hard, celebrate wins, and support one another inside and outside of work.

Equal Opportunity Employer/E-Verify Employer