Service Refrigeration Supervisor

Responsibilities and duties:

• Work directly with the dispatcher in organizing the daily service calls and installations and ensuring a solid working team.
• Need to have an understanding the how the service & maintenance process works
• Assess and estimate costs for Service work jobs.
• Review work sheets for service work performed before being sent to customers to ensure accuracy and quality work.
• The Service Supervisor will keep all the contracts for the customers up to date and also track and follow up on sales leads
• Perform other related tasks as assigned by the immediate Supervisor/Manager.
• Organize & assign daily tasks to team of Technicians & Engineers.
• Offer technical assistance to clients and subordinates.
• Prepare & submit technical reports for clients and internal departments
  
  
  

Accountabilities:

To delegate jobs and make sure that works get done, with and through others. Ensure safety compliance of workers.

Qualifications:

Associate/Bachelors Degree in Engineering or any related course

Years of Experience:

• Minimum of 2 years related experience in supervision
• Minimum 8 years of experience in refrigeration
  
  
  

Person Requirements:

• Able to work under pressure and meet tight deadline.
• Excellent interpersonal and communication skills.
• Knowledge of AutoCAD, MS Office.
• Good administrative skills and attention to details.
• Good computer literacy.
• Must have strong follow up skills for technical assistance and be very organized.
• This person must have full knowledge of refrigerant codes and replacements
• Sound Technical knowledge of refrigeration plants & systems
• Ability to share knowledge & train subordinates
  
  
  

Communication and Interaction:

Internal: Workers/ Senior Supervisor/ Manager

External: Clients