Service Technician – Mining

Responsibilities:

• Responsible to find out, adjust, repair or overhaul the mechanical, hydraulic and pneumatic equipment
• Carry out periodic maintenance of the heavy equipment machinery like Mining Dump Trucks, Mining Drills, Crushing / Screening Equipment’s, etc.
• Test mechanical products and equipment after repair or assembly to ensure proper functioning and compliance
• Provide technical support to customers and maintain amicable client relations
• Ensure that work is undertaken in a safe manner and that practices conform to safety regulations and procedures
• Prompt action on calling for service implementation - On-site fault handling, rapid response to client service, field service
• Central warehouse order processing management
• Spare parts inventory management and organization of overstock planning
• Follow on regular distribution order plan once issued
• Regional spare parts sales and payment management
• Training and guidance for the service system
• Collection and inspection of service data
• Inventory vehicle management with new machine receiving inspection
• Spare parts organization, shipping, quality assurance, used spare parts management

Other Requirements:

• Graduate or a relevant college diploma holder (preferably in Automotive)
• Experience: 1 to 3 years in same industry
• Candidates with experience in Engineering Machinery/Heavy Equipment Machinery (Mining Dump Trucks, Mining Drills, Crushing / Screening Equipment’s) industry will be preferred, familiarity with local region
• Skills: Cold Calling, Lead Generation, Customer Relations, Marketing Strategies, Key Account Management.
• English language (Required)
• Arabic Language (Added Advantage)
• Oman Driving License (Required)