Service Technician, Portable Metrology Division

Summary

Are you passionate about precision, cutting-edge technology, and working with some of the most advanced measuring equipment in the industry? At Hexagon´s Bursa Laboratory, we offer an exciting opportunity to work directly with innovative customers in the automotive, machinery, and aerospace sectors. This role goes beyond routine tasks — you’ll be at the forefront of ensuring our high-accuracy portable measuring systems perform flawlessly, with the chance to take on future responsibilities in arm and tracker calibration.

Job Responsibilities

• Service & Support: Deliver outstanding technical support and service for Hexagon Metrology’s portable hardware products, including calibration, maintenance, and repair of high-precision measuring equipment.
• Fault Diagnosis & Repair: Conduct in-depth fault analysis down to the module level and provide detailed diagnostic reports, ensuring minimal downtime and exceptional performance for our customers.
• ERP System Management: Keep our ERP system up to date, tracking and managing service activities efficiently and accurately.
• Customer Communication: Serve as a trusted point of contact for clients, providing timely updates on service progress, timelines, and solutions.
• Health & Safety Compliance: Uphold Hexagon Metrology's rigorous health and safety standards to maintain a safe working environment for yourself and your colleagues.

Qualifications

• Graduation from a vocational high school or associate degree program (Electrical-Electronics or Mechanical disciplines).
• Solid understanding of metrology, dimensional measurement devices, and calibration processes.
• General knowledge of portable measuring machines (6- and 7-axis arms, laser trackers).
• Familiarity with ASME B89.4.22-2004 and TS EN ISO/IEC 17025:2017 quality standards.
• Knowledge of ISO 10360-8 and ISO 10360-12 standards is a plus.
• Understanding of DIN 55 350 Part 18 standards is a plus.
• Experience with PC-DMIS software is advantageous.
• Fluency in Turkish; English proficiency is a plus.
• Valid driver’s license (Class B or higher).
• Willingness to travel: approximately 30% to Ankara office and customer sites, 70% based in Bursa laboratory.

Why join us:

This role is perfect for someone who thrives on variety, problem-solving, and technical challenges. You’ll have the opportunity to meet new people, work on diverse projects, and enhance your skills through international in-house training programs. You’ll gain hands-on experience with a wide range of products, software, and hardware, all while enjoying the chance to travel and experience different work environments.

If you are ready to take your career to the next level in a dynamic, innovative, and global environment, we want to hear from you!