SF Training & Development Manager

About The Job

Job Title: SF Training & Development Manager

Location: Istanbul, Turkey

Opella is the self-care challenger with the purest and third-largest portfolio in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally.

Our mission: to bring health in people’s hands by making self-care as simple as it should be for over half a billion consumers worldwide.

At the core of this mission is our 100+ loved brands , our 11,000-strong global team, our 13 best-in-class manufacturing sites and four specialized science and innovation development centers.

Headquartered in France, Opella is the proud maker of many of the world’s most loved brands, including Allegra, Buscopan, Doliprane, Dulcolax, Enterogermina, Essentiale and Mucosolvan.

B Corp certified in multiple markets , we are active players in the journey towards healthier people and planet.

Find out more about our mission to bring health in your hands at www.opella.com.

Job Purpose

• Improve Sales Force capabilities by identifying key sales force development areas and training needs while ensuring excellence in the execution of SF systems & tools like MI, Caretta and Trax.

• Design, develop and conduct training programs with a successful process implementation, measure & analyze delivery & results to lead to improved SF capabilities & effectiveness

• Manage local & global training programs roll-out, associated e-learning tools/environment and the associated costs for most effective, balanced & cost-optimized training solutions

Main Responsibilities

• Identify SF training needs; develop, coordinate/conduct and monitor SF training curriculum and the related processes to augment Sales Force’s knowledge, skills and effectiveness in the field by closely observing needs of SF and understanding GBU strategic priorities.

• Run the training calendar, coach and train SF teams and ensure quality delivery & acceptance of trainings; report SF training activities to management.

• Run regular internal sales force certification processes including knowledge tests & role plays

• Coach district managers & medical reps during field visits in the light of the SF training & development curriculum.

• Support to design, develop and conduct SF onboarding/induction program

• Support his/her direct manager for all sales force training domain in Opella and vendor management for training delivery when needed

• Work closely with SM, HR BPs, SFE, MCE and global BOPS for needs’ analysis & prioritization, planning & delivery of training & development programs & results/impacts monitoring

• Work closely with SM, HR BPs, SFE, MCE and global BOPS to identify key improvement areas related with systems & tools under the use of SF and take actions accordingly.

• Manage training delivery within the budget, support his/her manager for training expenses forecasting and realization

• Administer and manage e-learning solutions offered to SF in the affiliate and the related operational activities

• Implement follow-up actions & feedback collection to improve course content, ways of delivery & measurement to continuously improve SF training curriculum and execution

• Work with related functions to improve the systems/tools to serve SF training & development

• Report regularly training activities, survey of satisfaction of trainees, suggest new ways to further build SF skills & capabilities

• Provide competitive intelligence in the domain of SF training & development activities to identify improvement areas

• Partner with and support HR BPs for development/assessment center exercises and SF talent management process

• Role may enlarge to cover marketing excellence training needs with a close collaboration with Marketing, HR & Business Operations partners

Required Qualifications

Education

• University graduate

Experience

• Minimum 3 years in training and minimum 3 years in Sales & Marketing function of a reputable multi-cultural CHC or Pharma organization

Knowledge and qualifications

• Proficiency in both written and spoken English to be able to effectively collaborate with a global network of SF training contacts

• Preferably Certificated on Coaching and Training delivery, design and effectiveness measurement

• Thorough knowledge of different training tools and their efficacy

• Digitally savvy with a mindset to introduce & run new training solutions

• Understanding of sales & marketing functions, processes and associated requirements of people

• Knowledge of the Pharmaceutical Industry and competition, understanding of different diseases and therapy areas.

• Innovation and out-of-the box thinking

• Able to regularly travel to regions for field visits, coaching, identification of training needs and roll-out training programs

• Can propose alternative scenario in case of change within the business environment

Competencies

• Advanced communication and presentation skills

• Solid presence on stage for effective training delivery

• Facilitation & moderation skills for wide workshops

• Implements and leads changes identified for organizations, processes and ways of working.

• Is able to implement a culture of innovation in a digital & changing environment

• Strong in short/long term project planning and management with a focus on deliverables, deadlines and quality.

Why us?

At Opella, you will enjoy doing challenging, purposeful work, empowered to develop consumer brands with passion and creativity. This is your chance to grow new skills and be part of a bold, collaborative, and inclusive culture where people can thrive and be at their best every day.

We Are Challengers.

We Are Dedicated To Making Self-care As Simple As It Should Be. That Starts With Our Culture. We Are Challengers By Nature, And This Is How We Do Things

All In Together: We keep each other honest and have each other's backs.

Courageous: We break boundaries and take thoughtful risks with creativity.

Outcome-Obsessed: We are personally accountable, driving sustainable impact and results with integrity.

Radically Simple: We strive to make things simple for us and simple for consumers, as it should be.

Join us on our mission. Health. In your hands.

www.opella.com/en/careers