Shared Services Officer (Emirati Hire)

About SHEIN EMEA

SHEIN is a global online fashion and lifestyle retailer, providing an extensive range of affordable, SHEIN-branded apparel and products sourced from a global network of vendors. Since our founding in 2012, we have expanded to serve customers in over 150 countries worldwide. Our EMEA headquarters are in Dublin, and we now operate over 15 offices across the EMEA region.

At SHEIN, our mission is to make the beauty of fashion accessible to all. Through our industry-leading, on-demand production model, we support a smarter, more future-ready fashion industry that adapts to the changing needs of our customers.

Learn more about SHEIN by following us at https://careers.shein.com/ and https://www.sheingroup.com.

Position Summary

The HR Shared Services Specialist will be responsible for delivering HR shared services (HRSSC) support to SHEIN’s business in Dubai. This is a part-time ( 3 days a week) role. The role will oversee day-to-day HR operations, providing high-quality and timely service to employees and stakeholders.

Fluency in Arabic (written and spoken) is essential, as the role involves reviewing and processing local HR documents and liaising with local authorities.

Responsibilities

• Manage HRSSC services in Dubai, including but not limited to HR administration and employee lifecycle documentation
• Handle HR administration and operation queries from employees, liaising with HRBPs, internal stakeholders and vendors where required.
• Maintain SOPs and ensure compliance with both company policies and local employment laws.
• Identify inefficiencies and propose solutions for improved process control and sustainability.
• Work closely with the EMEA HRSSC Head to provide end-to-end operational support.
• Foster a shared services culture that emphasises service excellence, scalability, and continuous improvement.

Detailed Competencies

• Administrative precision: Highly organised with strong record-keeping, scheduling, and data management capabilities.
• Attention to detail: Accuracy in processing HR documentation and data-sensitive tasks.
• Communication: Strong communication skills in English and Arabic; other languages an advantage.
• Ability to interact effectively with employees, managers, and external authorities.
• Customer focus: Committed to delivering responsive and professional HR services.
• Collaboration: Strong team player, adept at cross-border and cross-cultural teamwork.
• Adaptability: Resilient and agile in a dynamic, high-growth, and evolving business environment.

Role Requirements

• Diploma/Bachelor’s Degree in Human Resources, Business Administration, or a related discipline an advantage.
• Demonstrated experience in HR shared services or HR operations, ideally within a multinational setting.
• Strong interpersonal and cross-cultural skills.
• Evidence of adaptability and continuous learning in systems, processes, and regulator frameworks.

Language Requirements

• Arabic (fluent, written and spoken) – essential.
• English (fluent) – essential.
• Other European languages – desirable.
• Mandarin – desirable.

Please submit your CV in English.

SHEIN STYLE READYMADE GARMENTS TRADING L.L.C is an equal opportunity employer committed to a diverse workplace environment.