Shift Lead

Location

This position is a 100% in-person role. The successful candidate will be expected to work in person on all scheduled workdays and must reside in Omaha, NE.

Description

The Barista creates a memorable customer experience by providing fast, friendly service and consistent, quality products. This role is responsible for performing all job duties in a manner consistent with current company processes and procedures and maintaining all food safety and sanitation standards.

Essential Duties & Responsibilities

• Greet and connect with each customer
• Welcome questions and seek opportunities to educate on our products
• Solicit order, enter sale, and process payment in a timely and friendly fashion
• Manage cash drawer while following established cash handling procedures
• Serve all customer orders according to recipe and aesthetic guidelines
• Deliver products within established speed of service guidelines and identify drink upon delivery
• Operate and maintain cleanliness of all store equipment
• Optimize workflow efficiency by restocking workstations, food, supplies, and merchandise
• Maintain cleanliness of coworker and customer areas
• Demonstrate genuine appreciation to each customer

Qualifications

• No previous experience necessary
• Works well in team environment
• Positive attitude and passion for working with people
• Commitment to safty
• Commitment to master brand recipes and techniques
• Detail oriented and self-motivated
• Ability to work in a fast-paced environment and handle multiple duties

Physical Demands and Environment

Able to meet the following physical demands, either with or without a reasonable accommodation:

• Regular and predictable attendance
• Stand for extended periods of time throughout a day
• Lift, carry, push, and pull objects up to 25 pounds frequently throughout a day
• Sit, stoop, climb, kneel, and crouch occasionally throughout a day
• Hear, se, and speak within a loud environment

Disclaimer

The functions and skills described here are general in nature and represent the type of work performed, but they do not constitute an exhaustive list of the duties and responsibilities performed on the job.