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Shisha Server

JOB_REQUIREMENTS

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Role Summary

The Shisha Server Accor Dubai will be responsible for delivering exceptional guest experiences in the hotel s lounge by preparing, serving, and promoting shisha products. This role combines attentive customer service with strong product knowledge, ensuring guests enjoy a welcoming and relaxing atmosphere while maintaining the highest hospitality and safety standards.

What You ll Do

  • Welcome guests warmly, assist with seating, and introduce menu offerings
  • Prepare, serve, and maintain shisha products to the highest quality standards
  • Promote shisha and related lounge offerings to maximize sales
  • Handle guest orders, payments, and requests efficiently and accurately
  • Monitor guest satisfaction and resolve complaints professionally
  • Maintain a clean and organized shisha station, side stations, and lounge area
  • Follow health, safety, hygiene, and fire regulations consistently
  • Assist with daily setup, mise-en-place, and smooth operation of the lounge
  • Report any maintenance or equipment issues promptly
  • Support colleagues and assist in other hotel areas as operationally required

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