Shop Foreman

PAPE' KENWORTH - FAIRBANKS, AK

SHOP FOREMAN:

Are you a leader that enjoys challenges? Are you looking to grow your career? Pape' Kenworth, the premier medium and heavy-duty truck and equipment dealer in the West, is seeking a Shop Foreman to lead and oversee their service team.

At Pape', we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance-all designed to support you and your family.

Make a difference. Grow your career. Join the Pape' Team!

WHAT YOU'LL DO:

As our Shop Foreman, you will lead the service shop and ensure that all service work is completed in a safe, accurate, and timely manner, including:

• Performing our two-hour window of triage, connecting to customer units when fault codes are present, estimating a repair plan needed to remedy the repair, and quoting parts and labor for the job.
• Managing Express Lane services.
• Overseeing the repairs being performed and able to direct and/ or assist the technicians to complete the task as efficiently as possible, including identifying parts needed to order from back counter.
• Continually updating the Service Supervisor and Service Writer if any issues are found with repairs or if additional time or parts are needed

As the lead, you will serve as the primary contact when repair challenges arise. Every day, picture yourself supporting, mentoring, and training a team of truck technicians, knowing that customers can count on you and your crew to get the job done right.

WHAT YOU NEED:

• 3 or more years of experience in a lead or supervisor role, including training new technicians.
• 3 or more years of experience working on heavy trucks.
• Knowledge of computer diagnostics.
• Excellent communication and customer service skills.

Compensation: $71,712-120,000/yr (Depending on Experience)

Why work for Pape':

• Competitive pay based on your skills, training, and experience level.
• Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
• Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 1 hour of sick leave for every 30 hours worked, and 7 paid holidays each year. Papé vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
• Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within.
• Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,500 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity.
• Equipment - We have the largest equipment inventory in the West and an unparalleled parts inventory!
• Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter.
• Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.